3 Candover St London W1W
Contact & location
Care & specialisms
Registration
Contains public sector information licensed under the Open Government Licence v3.0.
About 3 Candover St London W1W
Located at 3 Candover Street, 3 Candover St London W1W serves London and the surrounding area as a registered diagnostic and imaging centre, within the London region. The registered provider is London Hearing and Balance Consultants Limited, the legal entity accountable to the regulator for the quality and safety of care delivered here.
A diagnostic and screening service carries out the tests that answer clinical questions: imaging such as X-ray, ultrasound, CT and MRI; physiological measurement such as ECGs and echocardiograms; and screening programmes from blood tests to endoscopy. 3 Candover St London W1W operates under CQC registration, with imaging additionally governed by IR(ME)R — the regulations controlling every use of ionising radiation on patients in the UK.
The sector spans NHS community diagnostic centres, hospital outpatient departments and independent clinics offering self-pay scans. The practical differences are speed and referral route: NHS diagnostics are free but scheduled by clinical priority, while independent centres like many in this category offer scans within days for a fixed fee — often with a GP or specialist referral still required for clinically appropriate imaging.
For funding and referral purposes the location sits in the Westminster local authority area of the London region, in a city with 5,528 registered healthcare providers of all types — relevant because needs assessments, social-care budgets and many community services are organised along these boundaries.
The CQC publishes inspection reports for registered locations as they are completed; the official record for this location is linked in the registration section below and is the most reliable public account of how the service performs.
About the Specialities
Diagnostic providers register for defined service types and populations. The CQC record for 3 Candover St London W1W lists:
Caring for children (0 - 18yrs)
A children's registration brings its own regulatory expectations: paediatric-trained staff, enhanced safeguarding arrangements aligned to children's legislation, family-centred care planning, and premises and equipment appropriate to children and young people rather than scaled-down adult services.
Caring for adults under 65 yrs
Registration for working-age adults signals a service oriented around different goals than elderly care: maintaining employment and family roles, rehabilitation and independence, and care plans built around an active life rather than primarily around frailty management.
Caring for adults over 65 yrs
The service is registered to care for older adults, which carries practical expectations: staff trained in frailty, falls prevention and pressure-area care; environments that accommodate reduced mobility; and care planning that accounts for multiple long-term conditions and polypharmacy — the norm rather than the exception over 65.
Use these declarations actively: they tell you which providers are even eligible for your situation, and they give you the vocabulary for sharper questions. Needs that span more than one group deserve special attention — ask any prospective service how the care plan will address both together, and listen for specifics rather than reassurance.
Treat these declarations as the service's public promise — inspectors check against them, and you are entitled to ask exactly how each one shows up in staffing and daily practice.
Services You Can Expect
Not every diagnostic and imaging centre offers every service below at every site, so verify the specific treatment you need with 3 Candover St London W1W when you book.
X-ray (plain radiography)
Fast imaging of bones, joints and chest — the workhorse test for fractures, chest infections and joint disease.
Ultrasound
Radiation-free imaging of soft tissues, abdomen, pelvis, vascular flow and pregnancy, performed by sonographers or radiologists.
MRI scanning
Detailed cross-sectional imaging of the brain, spine, joints and soft tissues without radiation — the definitive test for many musculoskeletal and neurological questions.
CT scanning
Rapid cross-sectional imaging used for trauma, cancer staging, and chest and abdominal diagnosis, using carefully justified radiation doses.
Blood tests and pathology
Phlebotomy and laboratory analysis from routine profiles to specialist panels, with results returned to the referring clinician.
ECG and cardiac diagnostics
Resting and ambulatory ECGs, echocardiography and blood-pressure monitoring for palpitations, murmurs and hypertension.
Health screening packages
Structured check-ups combining bloods, imaging and physiological tests — useful when targeted at personal risk factors rather than bought off the shelf.
Reporting and second opinions
Consultant radiologist reporting with defined turnaround times, and second-opinion reviews of existing imaging.
How to Book
To contact 3 Candover St London W1W directly, call 02035325686.
For NHS diagnostics, your GP or specialist refers you and the service contacts you with an appointment — you often have a legal right to choose where that referral goes, so you can name 3 Candover St London W1W if it holds an NHS contract for the test you need. For self-pay imaging, contact the centre directly; most independent providers can scan within days.
Even privately, expect to need a referral for most imaging: IR(ME)R requires clinical justification for anything involving radiation, and responsible providers apply the same discipline to MRI and ultrasound. Many self-pay centres offer a short screening consultation that generates the referral where appropriate — factor its cost and time into your comparison.
Before you book, confirm three practical points: whether the price includes the consultant's report (not just the scan), the turnaround time for results, and how images are shared with your GP or specialist — a scan without a competent report and an onward plan is money poorly spent.
Opening Hours & Contact Times
Published opening hours for 3 Candover St London W1W are not yet held on this profile — the register does not record them, and hours appear here once the provider claims and completes its listing. A quick phone call (02035325686) remains the definitive check, and it is worth making even where hours are published, since bank holidays and staffing can change a given day.
Timing your contact helps: midweek, mid-morning calls typically reach a human fastest, while Monday mornings — when the weekend's queries land all at once — are the hardest time to get through to any healthcare service.
What to Expect at Your First Visit
Whatever brings you to a diagnostic and imaging centre, the first appointment covers similar ground — and ten minutes of preparation makes it substantially more useful.
Bring the paperwork that saves repeating yourself: a list of current medications with doses (a photo of the boxes works), any relevant hospital letters or test results, your NHS number if you know it, and glasses or hearing aids if you use them. If the appointment concerns someone you care for, bring evidence of any legal authority you hold — power of attorney documents change what staff can lawfully discuss with you.
Expect the first appointment to include identity and history checks, a discussion of what you need, and an examination or assessment appropriate to the service. Be direct about two things in particular: everything you are taking (including over-the-counter and herbal products), and what outcome you actually want — clinicians plan differently for "I want to be seen quickly" versus "I want the most thorough option".
Before you leave, make sure three questions have answers: what happens next, who does it, and when. Vague follow-up arrangements are where care most often goes adrift; a specific next step — a booked review, a named referral, a results date with a way to chase it — is the mark of a well-run service, and it is entirely reasonable to ask for it explicitly.
Costs & Funding
NHS diagnostic tests are free; waiting times vary by test and region, with community diagnostic centres steadily reducing them. Self-pay prices are usually fixed per scan and region-dependent — always compare like for like: with or without contrast, number of body areas, and whether the radiologist's report and a results consultation are included in the quoted price.
If you hold private medical insurance, imaging is normally covered when a specialist requests it — obtain pre-authorisation first, as insurers may direct you to contracted networks. For self-funders, ask about package pricing when several tests are needed; bundled diagnostics are commonly discounted.
How to Get There
3 Candover St London W1W is located at 3 Candover Street,London, in the W1W postcode district of London. The full postcode, W1W 7DH, will take you to the door with any sat-nav or maps app — or use the Google Maps link for this exact location.
For public transport, enter the full postcode into a journey planner (National Rail, Traveline or your maps app) rather than searching the service name. Drivers should ask about parking at the point of booking — availability differs sharply between town-centre and residential locations, and knowing before you travel removes the most common source of appointment-day stress.
Think about journey frequency before fixating on any single provider: a one-off assessment justifies travel, but ongoing care multiplies every mile. With 5,528 providers of all types across London, most neighbourhoods — including W1W — have credible options within a short journey.
If you use a wheelchair, travel with a carer, or need any adjustment — a quieter waiting area, longer appointment, or interpreter — raise it when booking rather than on arrival. CQC-registered providers are expected to make reasonable adjustments under the Equality Act, and almost all handle them smoothly given notice.
If this location is not convenient, the nearest comparable alternative is Clinilabs, roughly 0.0 miles away — the nearby providers section below lists more options with distances.
Questions Worth Asking
Experienced patients ask better questions. For a diagnostic and imaging centre, this shortlist reliably separates strong services from average ones:
- Who exactly will provide my care, and what is their professional registration?
- What are the realistic timescales — first appointment, results, and treatment?
- What will this cost in total, and what could add to that figure later?
- What are the alternatives, including doing nothing for now?
- How do you handle problems out of hours, and who do I contact?
- What should I expect to feel or notice afterwards, and what would be a warning sign?
- How will you keep my GP informed, and what gets written to my record?
- If my needs change, how quickly can the plan change with them?
None of these are hostile questions — they are the questions well-led services answer every day without flinching, and hesitation in answering them is itself useful information.
CQC Registration & Quality
CQC registration is the legal baseline for operating a service like this one; the value for you sits in the public record built on top of it — inspection reports, ratings and enforcement history.
The CQC inspects against five questions — is the service safe, effective, caring, responsive and well-led — and publishes its findings. For 3 Candover St London W1W, the registered provider is London Hearing and Balance Consultants Limited. The official CQC record for this location carries the current registration status, ratings where awarded, and every published inspection report.
The rating scale runs Outstanding, Good, Requires Improvement, Inadequate — and context matters when reading it. Good is the expected standard, not a consolation prize; Outstanding is genuinely rare and usually reflects exceptional leadership culture rather than better equipment. A Requires Improvement rating deserves a closer look at which of the five questions dragged it down: a responsive shortfall (waiting times, complaint handling) is a different risk from a safe shortfall (medicines, staffing). Some location types are inspected without ratings at all, so an unrated service is not a warning sign in itself.
Reading a report efficiently: start with the well-led section (it predicts everything else), then safe. Look at the direction of travel across the last two inspections rather than a single snapshot, and treat "requires improvement" with a credible action plan differently from the same rating with repeated findings. If anything in a report concerns you, raising it with the service directly is both fair and revealing — well-run providers answer plainly.
Your Rights, Complaints & Advocacy
Your relationship with any registered provider sits on a legal foundation worth knowing before you ever need it.
You are entitled to informed consent — a genuine explanation of options, risks and alternatives before treatment, in language you understand, with interpreters provided where needed. You have a right of access to your own records under UK GDPR, free of charge in most cases, within a month of asking. And under the Equality Act, providers must make reasonable adjustments for disability — from step-free access to communication formats — as a legal duty, not a favour.
If care falls short, complain in stages: first to the provider itself (every registered service must operate an accessible complaints procedure and respond within a defined timescale); then, for NHS-funded care, to the Parliamentary and Health Service Ombudsman — or for privately funded care, to the Independent Sector Complaints Adjudication Service where the provider subscribes. Local authority-funded social care complaints escalate to the Local Government and Social Care Ombudsman.
Two further channels matter. The CQC does not investigate individual complaints, but it wants to hear about poor care — reports feed directly into inspection planning, and you can tell it anything in confidence via its website. And if you need help making a complaint about NHS care, every area has a statutory independent advocacy service that is free to use; your council can point you to the current provider.
Choosing a Diagnostic And Imaging Centre in London
London has 5,528 CQC-registered healthcare providers in total, of which 199 are diagnostic and imaging centres — so genuine comparison is possible before you commit. The full London directory and the local diagnostics & imaging listing let you shortlist alongside this profile.
Among the 199 diagnostic providers serving London, quality hides in the reporting rather than the machine. Ask who reports the scans (consultant radiologists, and in what subspecialty), the target turnaround, and whether the centre participates in external quality assurance. For imaging with radiation, accreditation such as QSI (the UK's imaging quality standard) is a strong positive signal.
Frequently Asked Questions
Where is 3 Candover St London W1W located?
3 Candover St London W1W is at 3 Candover Street,London, W1W 7DH, in London (London region). The full postcode works in any sat-nav or journey planner.
How do I contact 3 Candover St London W1W?
Call 02035325686 during opening hours. For funding-route questions (NHS availability, fees), asking directly by phone gets the current position.
Is 3 Candover St London W1W regulated?
Yes — it is registered with the Care Quality Commission (location ID 1-18073864899) under the registered provider London Hearing and Balance Consultants Limited. Registration is a legal requirement for delivering this type of care in England and brings ongoing inspection.
What are the nearest alternatives to 3 Candover St London W1W?
The closest comparable providers are Clinilabs (0.0 miles), Medical Bravo (0.1 miles), Prenuvo (0.2 miles). Each has a full profile on this site with contact details and registration information.
Do I need a referral for a private scan?
Usually yes — radiation-based tests legally require clinical justification, and reputable centres also require referrals for MRI and ultrasound. Many centres can arrange a brief referral consultation if you do not have one.
How quickly will I get results?
Independent centres commonly report within 48 hours to a week depending on the test; NHS turnaround varies by priority. Confirm the reporting time and how results reach your referring clinician before booking.
Is a health screening package worth it?
Only when tailored: age, family history and symptoms should drive test selection. A targeted conversation with a clinician beats an off-the-shelf bundle — and any incidental findings need a plan for follow-up, so ask how the centre handles them.
Does 3 Candover St London W1W treat NHS or private patients?
The public register does not record funding routes, and many providers serve both. Phone the service for the current position — NHS availability in particular changes as capacity fills and reopens, so today's answer beats anything a directory can cache.
Where does the information on this page come from?
Core details — name, address, registration, provider and specialisms — come from the Care Quality Commission register (Open Government Licence v3.0) and are refreshed monthly. Guidance sections reflect how services of this type work across the UK. Always confirm time-sensitive details such as opening hours directly with the provider.
Nearby Diagnostics & Imaging
Clinilabs
W1W 7TS41-42 Foley Street,London
Medical Bravo
W1W 6SNFlat 17,Hatfield House, 108 Great Titchfield Street,London
Prenuvo
W1W 8QX32-36 Great Portland Street,London
InHealth Community Diagnostic Centre - Fitzrovia
W1T 1QDBadur House,40-44 Newman Street,London
Randox Health - Great Portland Street
W1W 6QN143-149,Great Portland Street,London
Medneo
W1W 6QPNorthumberland House 155-157,Great Portland Street,London