Auralis Medical Limited
Contact & location
Care & specialisms
Registration
Contains public sector information licensed under the Open Government Licence v3.0.
About Auralis Medical Limited
Located at Christchurch Road Surgery, Auralis Medical Limited serves Reading and the surrounding area as a registered GP practice, within the South East region. The service is directly accountable to the Care Quality Commission for the quality and safety of the care it delivers.
A GP practice is the front door of the NHS: general practitioners diagnose and treat the full range of physical and mental health conditions, manage long-term illnesses such as diabetes, asthma and hypertension, and act as the gateway to specialist hospital care through the referral system. Auralis Medical Limited operates within this system, with every GP registered and revalidated by the General Medical Council and the practice itself inspected by the Care Quality Commission.
Beyond the ten-minute consultation, a modern practice is a small healthcare ecosystem. Practice nurses run immunisation, cervical screening, wound care and chronic disease clinics; clinical pharmacists handle medication reviews; and many practices employ physiotherapists, mental health practitioners and social prescribers you can see directly. NHS England's reforms mean you may be offered one of these professionals instead of a GP when they are the fastest right answer for your problem.
For funding and referral purposes the location sits in the Reading local authority area of the South East region, in a city with 329 registered healthcare providers of all types — relevant because needs assessments, social-care budgets and many community services are organised along these boundaries.
The CQC publishes inspection reports for registered locations as they are completed; the official record for this location is linked in the registration section below and is the most reliable public account of how the service performs.
About the Specialities
General practice is by definition generalist, but every practice has a declared scope on the CQC register describing who it is commissioned and equipped to care for. For Auralis Medical Limited the register records:
Caring for children (0 - 18yrs)
A children's registration brings its own regulatory expectations: paediatric-trained staff, enhanced safeguarding arrangements aligned to children's legislation, family-centred care planning, and premises and equipment appropriate to children and young people rather than scaled-down adult services.
Caring for adults under 65 yrs
Registration for working-age adults signals a service oriented around different goals than elderly care: maintaining employment and family roles, rehabilitation and independence, and care plans built around an active life rather than primarily around frailty management.
Caring for adults over 65 yrs
The service is registered to care for older adults, which carries practical expectations: staff trained in frailty, falls prevention and pressure-area care; environments that accommodate reduced mobility; and care planning that accounts for multiple long-term conditions and polypharmacy — the norm rather than the exception over 65.
Use these declarations actively: they tell you which providers are even eligible for your situation, and they give you the vocabulary for sharper questions. Needs that span more than one group deserve special attention — ask any prospective service how the care plan will address both together, and listen for specifics rather than reassurance.
Because the regulator inspects providers against their declared specialisms, this list is a dependable starting point for the questions you ask before choosing care.
Services You Can Expect
Exact availability varies by location — treat this as the typical scope of a GP practice and confirm specific treatments directly with Auralis Medical Limited before attending.
GP consultations
Face-to-face, telephone and video appointments for new symptoms, ongoing conditions and mental health concerns — the core of general practice.
Long-term condition management
Structured annual and interim reviews for diabetes, asthma, COPD, heart disease and other chronic conditions, usually nurse-led with GP oversight.
Prescriptions and medication reviews
New prescriptions, repeat prescribing and structured reviews to keep medicines safe and effective — increasingly handled by clinical pharmacists.
Immunisations and vaccinations
Childhood schedules, flu and COVID-19 campaigns, shingles and pneumococcal vaccines, and travel advice where offered.
Health checks and screening
NHS Health Checks for 40–74-year-olds, cervical screening, blood pressure monitoring and referrals into national screening programmes.
Referrals to specialists
Assessment and referral into hospital and community specialist services, including urgent two-week-wait cancer pathways where symptoms justify it.
Minor surgery
Many practices remove skin lesions, inject joints and perform other minor procedures on site, avoiding a hospital visit.
Fit notes and reports
Statements of fitness for work, plus medical reports and forms (some carry a private fee as they fall outside NHS work).
Family planning and sexual health
Contraception advice and prescribing, coil and implant fitting where trained clinicians are available, and sexual health signposting.
How to Book
To contact Auralis Medical Limited directly, use the enquiry route on its website (linked in the contact section above).
To be seen at Auralis Medical Limited you first need to be registered — and since 2023 every GP practice in England must accept online registration through the national Register with a GP service, as well as paper forms. You do not need proof of address or immigration status to register, and practices may only refuse if their list is formally closed or you live outside the catchment area.
Once registered, book via the NHS App, the practice's own online system, or by phone. Practices triage demand — a care navigator may ask brief questions to route you to the right professional, which may be a GP, nurse, pharmacist or physiotherapist. For problems that cannot wait, say so clearly: practices hold same-day capacity for urgent cases, and NHS 111 covers evenings and weekends.
The NHS App deserves a special mention: it lets you order repeat prescriptions, view test results and your medical record, and book appointments without phoning at 8am. If you have not activated it, reception at Auralis Medical Limited can give you the linkage details in a couple of minutes.
Opening Hours & Contact Times
Auralis Medical Limited has not yet published opening hours on this profile (the official register does not capture them; they are added when a provider claims its listing). Ring the service to confirm today's hours before travelling — the two-minute call is cheaper than a wasted journey, especially around bank holidays.
As a rule of thumb for services of this type, phone lines are least pressured mid-morning and mid-afternoon on midweek days; Monday mornings carry the weekend's accumulated demand and are the slowest time to get through almost everywhere in healthcare.
What to Expect at Your First Visit
Whatever brings you to a GP practice, the first appointment covers similar ground — and ten minutes of preparation makes it substantially more useful.
Bring the paperwork that saves repeating yourself: a list of current medications with doses (a photo of the boxes works), any relevant hospital letters or test results, your NHS number if you know it, and glasses or hearing aids if you use them. If the appointment concerns someone you care for, bring evidence of any legal authority you hold — power of attorney documents change what staff can lawfully discuss with you.
Expect the first appointment to include identity and history checks, a discussion of what you need, and an examination or assessment appropriate to the service. Be direct about two things in particular: everything you are taking (including over-the-counter and herbal products), and what outcome you actually want — clinicians plan differently for "I want to be seen quickly" versus "I want the most thorough option".
Before you leave, make sure three questions have answers: what happens next, who does it, and when. Vague follow-up arrangements are where care most often goes adrift; a specific next step — a booked review, a named referral, a results date with a way to chase it — is the mark of a well-run service, and it is entirely reasonable to ask for it explicitly.
Costs & Funding
GP care is free at the point of use for everyone registered with the practice — consultations, nurse clinics, referrals and NHS prescriptions carry no consultation fee. In England a prescription charge applies per item unless you are exempt (under-16s, over-60s, pregnancy, qualifying benefits and certain medical conditions); prepayment certificates cap the cost for anyone needing regular medication.
Some services fall outside NHS work and carry practice-set private fees: travel vaccinations not covered by the NHS, medical reports for insurers or employers, private sick notes, and some forms and letters. Practices publish these fees — ask reception at Auralis Medical Limited for the current list before requesting paperwork.
How to Get There
The service operates from Christchurch Road Surgery,81 Christchurch Road,Reading in Reading — postcode RG2 7BD, within the RG2 district. For turn-by-turn directions, the full postcode is the reliable input for any navigation app — or use the Google Maps link for this exact location.
For public transport, enter the full postcode into a journey planner (National Rail, Traveline or your maps app) rather than searching the service name. Drivers should ask about parking at the point of booking — availability differs sharply between town-centre and residential locations, and knowing before you travel removes the most common source of appointment-day stress.
Think about journey frequency before fixating on any single provider: a one-off assessment justifies travel, but ongoing care multiplies every mile. With 329 providers of all types across Reading, most neighbourhoods — including RG2 — have credible options within a short journey.
If you use a wheelchair, travel with a carer, or need any adjustment — a quieter waiting area, longer appointment, or interpreter — raise it when booking rather than on arrival. CQC-registered providers are expected to make reasonable adjustments under the Equality Act, and almost all handle them smoothly given notice.
If this location is not convenient, the nearest comparable alternative is University Medical Group, roughly 0.2 miles away — the nearby providers section below lists more options with distances.
Questions Worth Asking
The right questions do more than fill an appointment — they reveal how a GP practice thinks. These are the ones that earn their place:
- Who exactly will provide my care, and what is their professional registration?
- What are the realistic timescales — first appointment, results, and treatment?
- What will this cost in total, and what could add to that figure later?
- What are the alternatives, including doing nothing for now?
- How do you handle problems out of hours, and who do I contact?
- What should I expect to feel or notice afterwards, and what would be a warning sign?
- How will you keep my GP informed, and what gets written to my record?
- If my needs change, how quickly can the plan change with them?
None of these are hostile questions — they are the questions well-led services answer every day without flinching, and hesitation in answering them is itself useful information.
CQC Registration & Quality
CQC registration is the legal baseline for operating a service like this one; the value for you sits in the public record built on top of it — inspection reports, ratings and enforcement history.
The CQC inspects against five questions — is the service safe, effective, caring, responsive and well-led — and publishes its findings. For Auralis Medical Limited, the registered provider is Auralis Medical Limited. The official CQC record for this location carries the current registration status, ratings where awarded, and every published inspection report.
The rating scale runs Outstanding, Good, Requires Improvement, Inadequate — and context matters when reading it. Good is the expected standard, not a consolation prize; Outstanding is genuinely rare and usually reflects exceptional leadership culture rather than better equipment. A Requires Improvement rating deserves a closer look at which of the five questions dragged it down: a responsive shortfall (waiting times, complaint handling) is a different risk from a safe shortfall (medicines, staffing). Some location types are inspected without ratings at all, so an unrated service is not a warning sign in itself.
Reading a report efficiently: start with the well-led section (it predicts everything else), then safe. Look at the direction of travel across the last two inspections rather than a single snapshot, and treat "requires improvement" with a credible action plan differently from the same rating with repeated findings. If anything in a report concerns you, raising it with the service directly is both fair and revealing — well-run providers answer plainly.
Your Rights, Complaints & Advocacy
Every patient of a CQC-registered service holds a set of enforceable rights, and knowing them changes how confidently you can act when something is not right.
You are entitled to informed consent — a genuine explanation of options, risks and alternatives before treatment, in language you understand, with interpreters provided where needed. You have a right of access to your own records under UK GDPR, free of charge in most cases, within a month of asking. And under the Equality Act, providers must make reasonable adjustments for disability — from step-free access to communication formats — as a legal duty, not a favour.
If care falls short, complain in stages: first to the provider itself (every registered service must operate an accessible complaints procedure and respond within a defined timescale); then, for NHS-funded care, to the Parliamentary and Health Service Ombudsman — or for privately funded care, to the Independent Sector Complaints Adjudication Service where the provider subscribes. Local authority-funded social care complaints escalate to the Local Government and Social Care Ombudsman.
Two further channels matter. The CQC does not investigate individual complaints, but it wants to hear about poor care — reports feed directly into inspection planning, and you can tell it anything in confidence via its website. And if you need help making a complaint about NHS care, every area has a statutory independent advocacy service that is free to use; your council can point you to the current provider.
Choosing a Gp Practice in Reading
Reading has 329 CQC-registered healthcare providers in total, of which 56 are GP practices — so genuine comparison is possible before you commit. The full Reading directory and the local gp practices listing let you shortlist alongside this profile.
You have a legal right to choose your GP practice, and with 56 practices in Reading there is real choice to exercise. Compare the practical things first: catchment area, appointment availability (the national GP Patient Survey publishes per-practice satisfaction scores), online access, and whether the practice offers evening or weekend appointments through its network. Then read the CQC report — the well-led rating is the best proxy for whether the practice answers its phones and manages its lists properly.
Frequently Asked Questions
Where is Auralis Medical Limited located?
Auralis Medical Limited is at Christchurch Road Surgery,81 Christchurch Road,Reading, RG2 7BD, in Reading (South East region). The full postcode works in any sat-nav or journey planner.
How do I contact Auralis Medical Limited?
Contact details are held on the official CQC record linked from this page, and your GP practice can route referrals directly. We display phone and website details as soon as they are available from the register.
Is Auralis Medical Limited regulated?
Yes — it is registered with the Care Quality Commission (location ID 1-28492274090) under the registered provider Auralis Medical Limited. Registration is a legal requirement for delivering this type of care in England and brings ongoing inspection.
What are the nearest alternatives to Auralis Medical Limited?
The closest comparable providers are University Medical Group (0.2 miles), Berkshire Health Craven Road (0.4 miles), Pembroke Surgery (0.4 miles). Each has a full profile on this site with contact details and registration information.
Can I register without proof of address?
Yes. NHS guidance is clear that practices cannot insist on proof of address, ID or immigration status as a condition of registration. If you are refused registration the practice must give you the reason in writing.
How do I see a GP urgently?
Call the practice as early as possible and say the problem is urgent — practices reserve same-day capacity. Evenings and weekends, call NHS 111, which can book you into extended-access hubs or out-of-hours services.
Can I choose a specific GP?
You can express a preference for a named GP and the practice must record it, though for urgent problems you will usually be offered the first available clinician. Continuity matters most for complex, ongoing conditions — say so when booking.
Does Auralis Medical Limited treat NHS or private patients?
The public register does not record funding routes, and many providers serve both. Phone the service for the current position — NHS availability in particular changes as capacity fills and reopens, so today's answer beats anything a directory can cache.
Where does the information on this page come from?
Core details — name, address, registration, provider and specialisms — come from the Care Quality Commission register (Open Government Licence v3.0) and are refreshed monthly. Guidance sections reflect how services of this type work across the UK. Always confirm time-sensitive details such as opening hours directly with the provider.
Nearby GP Practices
University Medical Group
RG2 7HEUniversity Health Centre,9 Northcourt Avenue,Reading
Berkshire Health Craven Road
RG1 5LE23 Craven Road,Reading
Pembroke Surgery
RG1 5PG31 Alexandra Road,Reading
Thames Valley General Surgery (TVGS) (1)
RG1 5ANRoyal Berkshire Hospital,London Road,Reading
Berkshire West Primary Care Alliance
RG1 5ANRoyal Berkshire Hospital,Craven Road,Reading
One Heart Clinic Reading
RG1 5ASCenturion Court,64 London Road,Reading