Child Connect Limited
Contact & location
Care & specialisms
Registration
Contains public sector information licensed under the Open Government Licence v3.0.
About Child Connect Limited
Child Connect Limited is a CQC-registered GP practice based at St. Georges House in London, within the London region. The service is directly accountable to the Care Quality Commission for the quality and safety of the care it delivers.
A GP practice is the front door of the NHS: general practitioners diagnose and treat the full range of physical and mental health conditions, manage long-term illnesses such as diabetes, asthma and hypertension, and act as the gateway to specialist hospital care through the referral system. Child Connect Limited operates within this system, with every GP registered and revalidated by the General Medical Council and the practice itself inspected by the Care Quality Commission.
Beyond the ten-minute consultation, a modern practice is a small healthcare ecosystem. Practice nurses run immunisation, cervical screening, wound care and chronic disease clinics; clinical pharmacists handle medication reviews; and many practices employ physiotherapists, mental health practitioners and social prescribers you can see directly. NHS England's reforms mean you may be offered one of these professionals instead of a GP when they are the fastest right answer for your problem.
The location is administered by Westminster in the London region, in a city with 5,528 registered healthcare providers of all types. Anyone pursuing council-funded care or community referrals will deal with services organised at this local-authority level.
The CQC publishes inspection reports for registered locations as they are completed; the official record for this location is linked in the registration section below and is the most reliable public account of how the service performs.
About the Specialities
General practice is by definition generalist, but every practice has a declared scope on the CQC register describing who it is commissioned and equipped to care for. For Child Connect Limited the register records:
Caring for children (0 - 18yrs)
A children's registration brings its own regulatory expectations: paediatric-trained staff, enhanced safeguarding arrangements aligned to children's legislation, family-centred care planning, and premises and equipment appropriate to children and young people rather than scaled-down adult services.
Caring for adults under 65 yrs
Registration for working-age adults signals a service oriented around different goals than elderly care: maintaining employment and family roles, rehabilitation and independence, and care plans built around an active life rather than primarily around frailty management.
Mental health conditions
This registration covers support for people living with mental illness — from anxiety and depression through severe and enduring conditions. Expect staff trained in mental health, risk assessment and crisis planning, and joint working with community mental health teams and, where relevant, the Mental Health Act framework.
Use these declarations actively: they tell you which providers are even eligible for your situation, and they give you the vocabulary for sharper questions. Needs that span more than one group deserve special attention — ask any prospective service how the care plan will address both together, and listen for specifics rather than reassurance.
Because the regulator inspects providers against their declared specialisms, this list is a dependable starting point for the questions you ask before choosing care.
Services You Can Expect
Not every GP practice offers every service below at every site, so verify the specific treatment you need with Child Connect Limited when you book.
GP consultations
Face-to-face, telephone and video appointments for new symptoms, ongoing conditions and mental health concerns — the core of general practice.
Long-term condition management
Structured annual and interim reviews for diabetes, asthma, COPD, heart disease and other chronic conditions, usually nurse-led with GP oversight.
Prescriptions and medication reviews
New prescriptions, repeat prescribing and structured reviews to keep medicines safe and effective — increasingly handled by clinical pharmacists.
Immunisations and vaccinations
Childhood schedules, flu and COVID-19 campaigns, shingles and pneumococcal vaccines, and travel advice where offered.
Health checks and screening
NHS Health Checks for 40–74-year-olds, cervical screening, blood pressure monitoring and referrals into national screening programmes.
Referrals to specialists
Assessment and referral into hospital and community specialist services, including urgent two-week-wait cancer pathways where symptoms justify it.
Minor surgery
Many practices remove skin lesions, inject joints and perform other minor procedures on site, avoiding a hospital visit.
Fit notes and reports
Statements of fitness for work, plus medical reports and forms (some carry a private fee as they fall outside NHS work).
Family planning and sexual health
Contraception advice and prescribing, coil and implant fitting where trained clinicians are available, and sexual health signposting.
How to Book
To contact Child Connect Limited directly, use the enquiry route on its website (linked in the contact section above).
To be seen at Child Connect Limited you first need to be registered — and since 2023 every GP practice in England must accept online registration through the national Register with a GP service, as well as paper forms. You do not need proof of address or immigration status to register, and practices may only refuse if their list is formally closed or you live outside the catchment area.
Once registered, book via the NHS App, the practice's own online system, or by phone. Practices triage demand — a care navigator may ask brief questions to route you to the right professional, which may be a GP, nurse, pharmacist or physiotherapist. For problems that cannot wait, say so clearly: practices hold same-day capacity for urgent cases, and NHS 111 covers evenings and weekends.
The NHS App deserves a special mention: it lets you order repeat prescriptions, view test results and your medical record, and book appointments without phoning at 8am. If you have not activated it, reception at Child Connect Limited can give you the linkage details in a couple of minutes.
Opening Hours & Contact Times
Child Connect Limited has not yet published opening hours on this profile (the official register does not capture them; they are added when a provider claims its listing). Ring the service to confirm today's hours before travelling — the two-minute call is cheaper than a wasted journey, especially around bank holidays.
Timing your contact helps: midweek, mid-morning calls typically reach a human fastest, while Monday mornings — when the weekend's queries land all at once — are the hardest time to get through to any healthcare service.
What to Expect at Your First Visit
First visits run more smoothly when you arrive prepared, and preparation for a GP practice follows a predictable shape.
Bring the paperwork that saves repeating yourself: a list of current medications with doses (a photo of the boxes works), any relevant hospital letters or test results, your NHS number if you know it, and glasses or hearing aids if you use them. If the appointment concerns someone you care for, bring evidence of any legal authority you hold — power of attorney documents change what staff can lawfully discuss with you.
Expect the first appointment to include identity and history checks, a discussion of what you need, and an examination or assessment appropriate to the service. Be direct about two things in particular: everything you are taking (including over-the-counter and herbal products), and what outcome you actually want — clinicians plan differently for "I want to be seen quickly" versus "I want the most thorough option".
Before you leave, make sure three questions have answers: what happens next, who does it, and when. Vague follow-up arrangements are where care most often goes adrift; a specific next step — a booked review, a named referral, a results date with a way to chase it — is the mark of a well-run service, and it is entirely reasonable to ask for it explicitly.
Costs & Funding
GP care is free at the point of use for everyone registered with the practice — consultations, nurse clinics, referrals and NHS prescriptions carry no consultation fee. In England a prescription charge applies per item unless you are exempt (under-16s, over-60s, pregnancy, qualifying benefits and certain medical conditions); prepayment certificates cap the cost for anyone needing regular medication.
Some services fall outside NHS work and carry practice-set private fees: travel vaccinations not covered by the NHS, medical reports for insurers or employers, private sick notes, and some forms and letters. Practices publish these fees — ask reception at Child Connect Limited for the current list before requesting paperwork.
How to Get There
Child Connect Limited is located at St. Georges House,15 Hanover Square,London, in the W1S postcode district of London. The full postcode, W1S 1HS, will take you to the door with any sat-nav or maps app — or use the Google Maps link for this exact location.
Planning the journey is worth two minutes at booking time: ask whether parking is available on site or nearby if driving, and use the postcode in any journey planner for buses and trains. If you have mobility needs, say so when booking — services can advise on step-free access and the nearest accessible parking or drop-off point.
A note on catchment: some services (particularly NHS-commissioned ones) serve defined areas, so confirm when booking that your address falls within scope. Self-funded and independent services rarely restrict by geography — there, the only catchment question is how far you are willing to travel, repeatedly, for the care involved.
Anyone with access requirements — mobility, sensory or communication — should mention them at booking. Registered providers are legally required to make reasonable adjustments, and doing so is routine when the service knows before you arrive.
If this location is not convenient, the nearest comparable alternative is Aurea Medical, roughly 0.1 miles away — the nearby providers section below lists more options with distances.
Questions Worth Asking
Take a written list. For a GP practice, these questions surface the information that matters most:
- Who exactly will provide my care, and what is their professional registration?
- What are the realistic timescales — first appointment, results, and treatment?
- What will this cost in total, and what could add to that figure later?
- What are the alternatives, including doing nothing for now?
- How do you handle problems out of hours, and who do I contact?
- What should I expect to feel or notice afterwards, and what would be a warning sign?
- How will you keep my GP informed, and what gets written to my record?
- If my needs change, how quickly can the plan change with them?
None of these are hostile questions — they are the questions well-led services answer every day without flinching, and hesitation in answering them is itself useful information.
CQC Registration & Quality
Registration with the Care Quality Commission is what permits this service to operate. What helps you choose is everything the regulator publishes about it afterwards.
The CQC inspects against five questions — is the service safe, effective, caring, responsive and well-led — and publishes its findings. For Child Connect Limited, the registered provider is Child Connect Limited. The official CQC record for this location carries the current registration status, ratings where awarded, and every published inspection report.
The rating scale runs Outstanding, Good, Requires Improvement, Inadequate — and context matters when reading it. Good is the expected standard, not a consolation prize; Outstanding is genuinely rare and usually reflects exceptional leadership culture rather than better equipment. A Requires Improvement rating deserves a closer look at which of the five questions dragged it down: a responsive shortfall (waiting times, complaint handling) is a different risk from a safe shortfall (medicines, staffing). Some location types are inspected without ratings at all, so an unrated service is not a warning sign in itself.
Reading a report efficiently: start with the well-led section (it predicts everything else), then safe. Look at the direction of travel across the last two inspections rather than a single snapshot, and treat "requires improvement" with a credible action plan differently from the same rating with repeated findings. If anything in a report concerns you, raising it with the service directly is both fair and revealing — well-run providers answer plainly.
Your Rights, Complaints & Advocacy
Care in England comes with legal rights attached — most people only discover them when something goes wrong, which is precisely the wrong moment to start learning.
You are entitled to informed consent — a genuine explanation of options, risks and alternatives before treatment, in language you understand, with interpreters provided where needed. You have a right of access to your own records under UK GDPR, free of charge in most cases, within a month of asking. And under the Equality Act, providers must make reasonable adjustments for disability — from step-free access to communication formats — as a legal duty, not a favour.
If care falls short, complain in stages: first to the provider itself (every registered service must operate an accessible complaints procedure and respond within a defined timescale); then, for NHS-funded care, to the Parliamentary and Health Service Ombudsman — or for privately funded care, to the Independent Sector Complaints Adjudication Service where the provider subscribes. Local authority-funded social care complaints escalate to the Local Government and Social Care Ombudsman.
Two further channels matter. The CQC does not investigate individual complaints, but it wants to hear about poor care — reports feed directly into inspection planning, and you can tell it anything in confidence via its website. And if you need help making a complaint about NHS care, every area has a statutory independent advocacy service that is free to use; your council can point you to the current provider.
Choosing a Gp Practice in London
London has 5,528 CQC-registered healthcare providers in total, of which 1,597 are GP practices — so genuine comparison is possible before you commit. The full London directory and the local gp practices listing let you shortlist alongside this profile.
You have a legal right to choose your GP practice, and with 1,597 practices in London there is real choice to exercise. Compare the practical things first: catchment area, appointment availability (the national GP Patient Survey publishes per-practice satisfaction scores), online access, and whether the practice offers evening or weekend appointments through its network. Then read the CQC report — the well-led rating is the best proxy for whether the practice answers its phones and manages its lists properly.
Frequently Asked Questions
Where is Child Connect Limited located?
Child Connect Limited is at St. Georges House,15 Hanover Square,London, W1S 1HS, in London (London region). The full postcode works in any sat-nav or journey planner.
How do I contact Child Connect Limited?
Contact details are held on the official CQC record linked from this page, and your GP practice can route referrals directly. We display phone and website details as soon as they are available from the register.
Is Child Connect Limited regulated?
Yes — it is registered with the Care Quality Commission (location ID 1-24528408530) under the registered provider Child Connect Limited. Registration is a legal requirement for delivering this type of care in England and brings ongoing inspection.
What are the nearest alternatives to Child Connect Limited?
The closest comparable providers are Aurea Medical (0.1 miles), Nafs Health (0.1 miles), Mulberry Hospital @ Cavendish (0.1 miles). Each has a full profile on this site with contact details and registration information.
Can I register without proof of address?
Yes. NHS guidance is clear that practices cannot insist on proof of address, ID or immigration status as a condition of registration. If you are refused registration the practice must give you the reason in writing.
How do I see a GP urgently?
Call the practice as early as possible and say the problem is urgent — practices reserve same-day capacity. Evenings and weekends, call NHS 111, which can book you into extended-access hubs or out-of-hours services.
Can I choose a specific GP?
You can express a preference for a named GP and the practice must record it, though for urgent problems you will usually be offered the first available clinician. Continuity matters most for complex, ongoing conditions — say so when booking.
Does Child Connect Limited treat NHS or private patients?
The public register does not record funding routes, and many providers serve both. Phone the service for the current position — NHS availability in particular changes as capacity fills and reopens, so today's answer beats anything a directory can cache.
Where does the information on this page come from?
Core details — name, address, registration, provider and specialisms — come from the Care Quality Commission register (Open Government Licence v3.0) and are refreshed monthly. Guidance sections reflect how services of this type work across the UK. Always confirm time-sensitive details such as opening hours directly with the provider.
Nearby GP Practices
Aurea Medical
W1G 0PW4th Floor,33 Cavendish Square,London
Nafs Health
W1G 0PWFloor 2, Office 220,33 Cavendish Square,London
Mulberry Hospital @ Cavendish
W1G 0PW33 Cavendish Square,London
Hart Medical
W1S 1EZ13 Lancashire Court,London
London Aesthetics and Regenerative Centre
W1G 9PL22 Harley Street,London
PHP Aesthetic Wellness
W1G 9PL22 Harley Street,London