City Health Campus
Contact & location
Care & specialisms
Registration
Contains public sector information licensed under the Open Government Licence v3.0.
About City Health Campus
City Health Campus operates from Dudley Road in Birmingham, holding CQC registration as a hospital, within the West Midlands region. The registered provider is Sandwell and West Birmingham Hospitals NHS Trust, the legal entity accountable to the regulator for the quality and safety of care delivered here.
A hospital brings together consultant-led specialties, diagnostics, operating theatres and inpatient beds on one registered site. City Health Campus operates under CQC registration covering the specific regulated activities it performs — surgical procedures, diagnostic imaging, treatment of disease and disorder — and every doctor practising there is registered with the General Medical Council, with consultants listed on the specialist register.
England's hospital landscape mixes NHS trusts with independent hospitals, and the two increasingly interlock: independent hospitals deliver a substantial share of NHS-funded planned surgery — hips, knees, cataracts, hernias — under NHS choice rules, while also serving self-pay and insured patients. The same consultant frequently operates across both sectors; what changes is the funding route, the waiting time and the hotel services around the clinical core.
The registration covers more than one service type — hospitals - mental health/capacity, ambulances and hospitals — which is common where one location houses complementary services under a single provider.
The location is administered by Birmingham in the West Midlands region, in a city with 1,257 registered healthcare providers of all types. Anyone pursuing council-funded care or community referrals will deal with services organised at this local-authority level.
The CQC's most recent recorded check of this location took place on 30 January 2026. Inspection reports are public documents, and the official record for this location is linked in the registration section below — reading the latest report is the single most reliable way to understand how the service performs day to day.
About the Specialities
Hospitals register with the CQC for defined regulated activities and populations. For City Health Campus, the register records:
Caring for children (0 - 18yrs)
A children's registration brings its own regulatory expectations: paediatric-trained staff, enhanced safeguarding arrangements aligned to children's legislation, family-centred care planning, and premises and equipment appropriate to children and young people rather than scaled-down adult services.
Services for everyone
This provider is registered without population restrictions — its service is open to the general public rather than limited to specific age bands or clinical groups. In practice this is the standard registration for mainstream services such as dental practices, GP surgeries and diagnostic clinics.
Caring for adults under 65 yrs
Registration for working-age adults signals a service oriented around different goals than elderly care: maintaining employment and family roles, rehabilitation and independence, and care plans built around an active life rather than primarily around frailty management.
Caring for adults over 65 yrs
The service is registered to care for older adults, which carries practical expectations: staff trained in frailty, falls prevention and pressure-area care; environments that accommodate reduced mobility; and care planning that accounts for multiple long-term conditions and polypharmacy — the norm rather than the exception over 65.
Use these declarations actively: they tell you which providers are even eligible for your situation, and they give you the vocabulary for sharper questions. Needs that span more than one group deserve special attention — ask any prospective service how the care plan will address both together, and listen for specifics rather than reassurance.
Declared specialisms are commitments, not decorations: the CQC inspects against them, and they are a fair basis for direct questions when you contact the service.
Services You Can Expect
Not every hospital offers every service below at every site, so verify the specific treatment you need with City Health Campus when you book.
Outpatient consultations
Consultant appointments for diagnosis, treatment planning and follow-up across the hospital's specialties.
Planned (elective) surgery
Scheduled operations from day-case procedures to complex inpatient surgery, with pre-operative assessment beforehand.
Diagnostic imaging
On-site X-ray, ultrasound, CT and MRI supporting rapid work-up — often the practical advantage of hospital-based care.
Physiotherapy and rehabilitation
Pre- and post-operative rehabilitation that determines how much benefit surgery actually delivers.
Endoscopy
Camera investigations of the digestive tract for reflux, bleeding, anaemia and bowel-cancer surveillance.
Pre-operative assessment
Structured fitness-for-surgery checks — bloods, ECG, anaesthetic review — that reduce cancellations and complications.
Inpatient and day-case beds
Nursed beds with resident or on-call medical cover; independent hospitals must publish how emergencies are escalated.
Private GP and urgent appointments
Many independent hospitals offer rapid-access clinics that feed into specialist pathways on the same site.
How to Book
To contact City Health Campus directly, call 01215543801 or use the enquiry route on its website (linked in the contact section above).
There are three doors into City Health Campus. NHS-funded: exercise your legal right to choose at the GP referral stage — for most planned care you can pick any hospital holding an NHS contract for that treatment, including independent hospitals; waiting lists differ dramatically between hospitals, so ask your GP to show you the options. Insured: obtain pre-authorisation from your insurer, then book the consultant appointment. Self-pay: contact the hospital directly; most publish fixed-price packages and can see you within days.
Whichever route, the consultant is the pivotal choice. Check their GMC specialist registration, their subspecialty interest (a knee surgeon for a knee, not a general orthopaedist), and how many of your specific procedure they perform annually. Hospitals' private patient teams will tell you consultants' NHS base and practice volume if you ask directly.
Before surgery, use the pre-operative assessment properly: disclose every medication and health condition, ask what prehabilitation (exercise, smoking cessation, weight) would improve your outcome, and get the enhanced-recovery plan in writing — length of stay, physiotherapy schedule and follow-up arrangements.
Opening Hours & Contact Times
Opening hours are one detail the CQC register does not record, so none are shown for City Health Campus yet — providers add them when claiming their profile. Until then, phone (01215543801) before you set off, particularly on Mondays, Fridays and around public holidays when hours most often flex.
Timing your contact helps: midweek, mid-morning calls typically reach a human fastest, while Monday mornings — when the weekend's queries land all at once — are the hardest time to get through to any healthcare service.
What to Expect at Your First Visit
First visits run more smoothly when you arrive prepared, and preparation for a hospital follows a predictable shape.
Bring the paperwork that saves repeating yourself: a list of current medications with doses (a photo of the boxes works), any relevant hospital letters or test results, your NHS number if you know it, and glasses or hearing aids if you use them. If the appointment concerns someone you care for, bring evidence of any legal authority you hold — power of attorney documents change what staff can lawfully discuss with you.
Expect the first appointment to include identity and history checks, a discussion of what you need, and an examination or assessment appropriate to the service. Be direct about two things in particular: everything you are taking (including over-the-counter and herbal products), and what outcome you actually want — clinicians plan differently for "I want to be seen quickly" versus "I want the most thorough option".
Before you leave, make sure three questions have answers: what happens next, who does it, and when. Vague follow-up arrangements are where care most often goes adrift; a specific next step — a booked review, a named referral, a results date with a way to chase it — is the mark of a well-run service, and it is entirely reasonable to ask for it explicitly.
Costs & Funding
NHS-funded treatment at any contracted hospital is free at the point of use — the choice right costs you nothing. Self-pay surgery is usually offered as a fixed-price package; scrutinise what it covers: consultant and anaesthetist fees, implants/prostheses, imaging, physiotherapy, and — critically — the policy on treating complications and readmissions, which reputable packages include for a defined period.
With private medical insurance, confirm three things before admission: pre-authorisation for the specific procedure code, whether your chosen consultant charges within your insurer's fee schedule (or will shortfall-bill you), and any excess or out-patient limits on your policy. Hospitals' pricing teams handle these questions daily — use them.
How to Get There
You will find City Health Campus at Dudley Road,Birmingham. The B18 7QH postcode places it in the B18 district of Birmingham, and entering the full postcode into a sat-nav or maps app will route you precisely — or use the Google Maps link for this exact location.
If you are travelling by public transport, plan the last leg around the postcode rather than the service name — journey planners resolve postcodes far more reliably. Arriving by car, check parking arrangements when you book: town-centre services often rely on nearby public car parks, while suburban and residential locations usually offer on-site or on-street options.
Think about journey frequency before fixating on any single provider: a one-off assessment justifies travel, but ongoing care multiplies every mile. With 1,257 providers of all types across Birmingham, most neighbourhoods — including B18 — have credible options within a short journey.
Accessibility needs are best flagged in advance: step-free access, hearing loops, interpreters and longer appointments are all reasonable adjustments providers are expected to accommodate under the Equality Act, and a note on your booking makes the visit run as it should.
If this location is not convenient, the nearest comparable alternative is Midland Metropolitan University Hospital, roughly 0.8 miles away — the nearby providers section below lists more options with distances.
Questions Worth Asking
The right questions do more than fill an appointment — they reveal how a hospital thinks. These are the ones that earn their place:
- Who exactly will provide my care, and what is their professional registration?
- What are the realistic timescales — first appointment, results, and treatment?
- What will this cost in total, and what could add to that figure later?
- What are the alternatives, including doing nothing for now?
- How do you handle problems out of hours, and who do I contact?
- What should I expect to feel or notice afterwards, and what would be a warning sign?
- How will you keep my GP informed, and what gets written to my record?
- If my needs change, how quickly can the plan change with them?
None of these are hostile questions — they are the questions well-led services answer every day without flinching, and hesitation in answering them is itself useful information.
CQC Registration & Quality
Registration with the Care Quality Commission is what permits this service to operate. What helps you choose is everything the regulator publishes about it afterwards.
The CQC inspects against five questions — is the service safe, effective, caring, responsive and well-led — and publishes its findings. For City Health Campus, the registered provider is Sandwell and West Birmingham Hospitals NHS Trust. The most recent recorded check took place on 30 January 2026. The official CQC record for this location carries the current registration status, ratings where awarded, and every published inspection report.
The rating scale runs Outstanding, Good, Requires Improvement, Inadequate — and context matters when reading it. Good is the expected standard, not a consolation prize; Outstanding is genuinely rare and usually reflects exceptional leadership culture rather than better equipment. A Requires Improvement rating deserves a closer look at which of the five questions dragged it down: a responsive shortfall (waiting times, complaint handling) is a different risk from a safe shortfall (medicines, staffing). Some location types are inspected without ratings at all, so an unrated service is not a warning sign in itself.
Reading a report efficiently: start with the well-led section (it predicts everything else), then safe. Look at the direction of travel across the last two inspections rather than a single snapshot, and treat "requires improvement" with a credible action plan differently from the same rating with repeated findings. If anything in a report concerns you, raising it with the service directly is both fair and revealing — well-run providers answer plainly.
Your Rights, Complaints & Advocacy
Your relationship with any registered provider sits on a legal foundation worth knowing before you ever need it.
You are entitled to informed consent — a genuine explanation of options, risks and alternatives before treatment, in language you understand, with interpreters provided where needed. You have a right of access to your own records under UK GDPR, free of charge in most cases, within a month of asking. And under the Equality Act, providers must make reasonable adjustments for disability — from step-free access to communication formats — as a legal duty, not a favour.
If care falls short, complain in stages: first to the provider itself (every registered service must operate an accessible complaints procedure and respond within a defined timescale); then, for NHS-funded care, to the Parliamentary and Health Service Ombudsman — or for privately funded care, to the Independent Sector Complaints Adjudication Service where the provider subscribes. Local authority-funded social care complaints escalate to the Local Government and Social Care Ombudsman.
Two further channels matter. The CQC does not investigate individual complaints, but it wants to hear about poor care — reports feed directly into inspection planning, and you can tell it anything in confidence via its website. And if you need help making a complaint about NHS care, every area has a statutory independent advocacy service that is free to use; your council can point you to the current provider.
Choosing a Hospital in Birmingham
Birmingham has 1,257 CQC-registered healthcare providers in total, of which 12 are hospitals — so genuine comparison is possible before you commit. The full Birmingham directory and the local hospitals listing let you shortlist alongside this profile.
Of the 12 hospitals serving Birmingham, the right one depends on the procedure. Compare CQC ratings at the service level (surgery, outpatients) rather than the headline; ask for the hospital's volume in your procedure; and check practicalities that shape recovery — physiotherapy availability, visiting, and how post-discharge questions are handled. For NHS-funded care, compare waiting times through your GP's e-referral options before defaulting to the nearest name.
Frequently Asked Questions
Where is City Health Campus located?
City Health Campus is at Dudley Road,Birmingham, B18 7QH, in Birmingham (West Midlands region). The full postcode works in any sat-nav or journey planner.
How do I contact City Health Campus?
Call 01215543801 during opening hours. The practice also runs a website with an enquiry route. For funding-route questions (NHS availability, fees), asking directly by phone gets the current position.
Is City Health Campus regulated?
Yes — it is registered with the Care Quality Commission (location ID RXK02) under the registered provider Sandwell and West Birmingham Hospitals NHS Trust. Registration is a legal requirement for delivering this type of care in England and brings ongoing inspection.
When was City Health Campus last checked by the CQC?
The most recent check recorded on the register took place on 30 January 2026. The full inspection history is on the official CQC record linked from this page.
What are the nearest alternatives to City Health Campus?
The closest comparable providers are Midland Metropolitan University Hospital (0.8 miles), Birmingham Chest Clinic (1.2 miles), HCA Healthcare UK The Harborne Hospital (2.1 miles). Each has a full profile on this site with contact details and registration information.
Can I choose this hospital for NHS treatment?
For most planned (non-emergency) care, yes — the NHS gives you a legal right to choose any hospital with an NHS contract for your treatment at the point of GP referral, including independent hospitals. Ask your GP to compare waiting times when making the referral.
What should a self-pay surgery quote include?
A fixed price covering consultant and anaesthetist fees, theatre, implants, nursing, standard imaging, follow-up and a defined complications policy. Anything quoted "from" a price, or excluding the anaesthetist, is not a comparable quote.
How do I check a consultant's credentials?
Search the GMC online register for specialist registration, ask the hospital for the consultant's annual volume in your procedure, and look for subspecialty fit. Any reluctance to answer volume questions is itself an answer.
Does City Health Campus treat NHS or private patients?
The public register does not record funding routes, and many providers serve both. Phone the service for the current position — NHS availability in particular changes as capacity fills and reopens, so today's answer beats anything a directory can cache.
Where does the information on this page come from?
Core details — name, address, registration, provider and specialisms — come from the Care Quality Commission register (Open Government Licence v3.0) and are refreshed monthly. Guidance sections reflect how services of this type work across the UK. Always confirm time-sensitive details such as opening hours directly with the provider.
Nearby Hospitals
Midland Metropolitan University Hospital
B66 2QTGrove Lane,Smethwick
Birmingham Chest Clinic
B3 3HX151 Great Charles Street Queensway,Birmingham
HCA Healthcare UK The Harborne Hospital
B15 2FQMindelsohn Way,Birmingham
Birmingham Women's Hospital
B15 2TGMindelsohn Way,Birmingham
Queen Elizabeth Hospital Birmingham
B15 2GWMindelsohn Way,Edgbaston,Birmingham
The Priory Hospital
B5 7UGPriory Road,Edgbaston,Birmingham