City Health Care Partnership CIC - Sunshine House
Contact & location
Care & specialisms
Registration
Contains public sector information licensed under the Open Government Licence v3.0.
About City Health Care Partnership CIC - Sunshine House
City Health Care Partnership CIC - Sunshine House is a CQC-registered community healthcare service based at Sunshine House in Hull, within the Yorkshire & Humberside region. The registered provider is City Health Care Partnership CIC, the legal entity accountable to the regulator for the quality and safety of care delivered here.
Community healthcare services deliver NHS clinical care outside hospitals — district nursing, health visiting, community physiotherapy, podiatry, continence services, and specialist nurses for conditions like diabetes, heart failure and COPD. City Health Care Partnership CIC - Sunshine House is registered with the CQC for this work, which typically happens in your home, in community clinics, or in schools and care homes.
These services are the connective tissue of the NHS: they keep people with long-term conditions stable at home, support hospital discharges, and prevent the admissions that happen when small problems go unmanaged. Access usually flows through referral, and knowing what exists — most people discover these services only in a crisis — is half the battle.
The registration covers more than one service type — nursing homes, gp practices and community services - healthcare — which is common where one location houses complementary services under a single provider.
For funding and referral purposes the location sits in the Kingston upon Hull, City of local authority area of the Yorkshire & Humberside region, in a city with 275 registered healthcare providers of all types — relevant because needs assessments, social-care budgets and many community services are organised along these boundaries.
The CQC's most recent recorded check of this location took place on 5 February 2019. Inspection reports are public documents, and the official record for this location is linked in the registration section below — reading the latest report is the single most reliable way to understand how the service performs day to day.
About the Specialities
Community providers register for their declared services and populations. The CQC record for City Health Care Partnership CIC - Sunshine House lists:
Caring for children (0 - 18yrs)
A children's registration brings its own regulatory expectations: paediatric-trained staff, enhanced safeguarding arrangements aligned to children's legislation, family-centred care planning, and premises and equipment appropriate to children and young people rather than scaled-down adult services.
Use these declarations actively: they tell you which providers are even eligible for your situation, and they give you the vocabulary for sharper questions. Needs that span more than one group deserve special attention — ask any prospective service how the care plan will address both together, and listen for specifics rather than reassurance.
Treat these declarations as the service's public promise — inspectors check against them, and you are entitled to ask exactly how each one shows up in staffing and daily practice.
Services You Can Expect
Not every community healthcare service offers every service below at every site, so verify the specific treatment you need with City Health Care Partnership CIC - Sunshine House when you book.
District nursing
Nursing care at home for housebound patients: wound care, catheter and continence management, medication support and end-of-life nursing.
Community physiotherapy
Home- and clinic-based rehabilitation for mobility, falls prevention and recovery after illness or surgery.
Specialist long-term condition nursing
Nurse-led clinics and home reviews for diabetes, respiratory disease, heart failure and other chronic conditions.
Podiatry
Foot health services, particularly critical for people with diabetes where routine foot care prevents ulcers and amputations.
Continence services
Assessment and management of bladder and bowel problems — an under-referred service that materially changes quality of life.
Falls prevention
Multifactorial assessment and strength-and-balance programmes that measurably reduce falls in older adults.
Health visiting and school nursing
Child and family public-health services from birth through school age, where the provider is commissioned for them.
How to Book
To contact City Health Care Partnership CIC - Sunshine House directly, call 01482976841.
Access to City Health Care Partnership CIC - Sunshine House's services is usually by referral from a GP, hospital team or social services — though many community services accept self-referral for specific clinics (physiotherapy, podiatry and continence services frequently do). Phone the service directly and ask: the answer costs nothing and often saves a GP appointment.
For housebound patients, district nursing referrals typically come from the GP practice; families can prompt this directly with the practice's care coordinator. After hospital stays, ensure the discharge summary explicitly names the community follow-up you were promised — services work from what is written, not what was said on the ward.
Waiting times vary by service and area. If a wait is clinically risky — a deteriorating wound, worsening continence affecting skin integrity — say so explicitly when booking; community services triage on need.
Opening Hours & Contact Times
Opening hours are one detail the CQC register does not record, so none are shown for City Health Care Partnership CIC - Sunshine House yet — providers add them when claiming their profile. Until then, phone (01482976841) before you set off, particularly on Mondays, Fridays and around public holidays when hours most often flex.
Timing your contact helps: midweek, mid-morning calls typically reach a human fastest, while Monday mornings — when the weekend's queries land all at once — are the hardest time to get through to any healthcare service.
What to Expect at Your First Visit
Whatever brings you to a community healthcare service, the first appointment covers similar ground — and ten minutes of preparation makes it substantially more useful.
Bring the paperwork that saves repeating yourself: a list of current medications with doses (a photo of the boxes works), any relevant hospital letters or test results, your NHS number if you know it, and glasses or hearing aids if you use them. If the appointment concerns someone you care for, bring evidence of any legal authority you hold — power of attorney documents change what staff can lawfully discuss with you.
Expect the first appointment to include identity and history checks, a discussion of what you need, and an examination or assessment appropriate to the service. Be direct about two things in particular: everything you are taking (including over-the-counter and herbal products), and what outcome you actually want — clinicians plan differently for "I want to be seen quickly" versus "I want the most thorough option".
Before you leave, make sure three questions have answers: what happens next, who does it, and when. Vague follow-up arrangements are where care most often goes adrift; a specific next step — a booked review, a named referral, a results date with a way to chase it — is the mark of a well-run service, and it is entirely reasonable to ask for it explicitly.
Costs & Funding
NHS community healthcare is free at the point of use. Where this category includes independent community providers, they publish their own fees; nurse-led home services are typically charged per visit and physiotherapy per session.
Related costs worth knowing: equipment (commodes, pressure-relieving mattresses, mobility aids) is provided free through community equipment services when assessed as needed — push for the assessment rather than buying privately first, and ask the therapist what the NHS route covers.
How to Get There
You will find City Health Care Partnership CIC - Sunshine House at Sunshine House,70 Walker Street,Hull. The HU3 2HE postcode places it in the HU3 district of Hull, and entering the full postcode into a sat-nav or maps app will route you precisely — or use the Google Maps link for this exact location.
Planning the journey is worth two minutes at booking time: ask whether parking is available on site or nearby if driving, and use the postcode in any journey planner for buses and trains. If you have mobility needs, say so when booking — services can advise on step-free access and the nearest accessible parking or drop-off point.
Distance deserves honest weighting in your decision. For one-off appointments, travelling across Hull — or beyond it — for the right provider is usually worth it; for care involving weekly or daily contact, the calculus reverses, and the HU3 area's own options deserve first look before you commit to a longer journey.
Accessibility needs are best flagged in advance: step-free access, hearing loops, interpreters and longer appointments are all reasonable adjustments providers are expected to accommodate under the Equality Act, and a note on your booking makes the visit run as it should.
If this location is not convenient, the nearest comparable alternative is Hull Royal Infirmary, roughly 0.4 miles away — the nearby providers section below lists more options with distances.
Questions Worth Asking
The right questions do more than fill an appointment — they reveal how a community healthcare service thinks. These are the ones that earn their place:
- Who exactly will provide my care, and what is their professional registration?
- What are the realistic timescales — first appointment, results, and treatment?
- What will this cost in total, and what could add to that figure later?
- What are the alternatives, including doing nothing for now?
- How do you handle problems out of hours, and who do I contact?
- What should I expect to feel or notice afterwards, and what would be a warning sign?
- How will you keep my GP informed, and what gets written to my record?
- If my needs change, how quickly can the plan change with them?
A good service treats this list as routine; defensiveness anywhere on it tells you something the inspection report may not.
CQC Registration & Quality
Every provider on this site is registered with the Care Quality Commission — but registration is the floor, not the ceiling, and the public record lets you judge far more than the badge.
The CQC inspects against five questions — is the service safe, effective, caring, responsive and well-led — and publishes its findings. For City Health Care Partnership CIC - Sunshine House, the registered provider is City Health Care Partnership CIC. The most recent recorded check took place on 5 February 2019. The official CQC record for this location carries the current registration status, ratings where awarded, and every published inspection report.
The rating scale runs Outstanding, Good, Requires Improvement, Inadequate — and context matters when reading it. Good is the expected standard, not a consolation prize; Outstanding is genuinely rare and usually reflects exceptional leadership culture rather than better equipment. A Requires Improvement rating deserves a closer look at which of the five questions dragged it down: a responsive shortfall (waiting times, complaint handling) is a different risk from a safe shortfall (medicines, staffing). Some location types are inspected without ratings at all, so an unrated service is not a warning sign in itself.
Reading a report efficiently: start with the well-led section (it predicts everything else), then safe. Look at the direction of travel across the last two inspections rather than a single snapshot, and treat "requires improvement" with a credible action plan differently from the same rating with repeated findings. If anything in a report concerns you, raising it with the service directly is both fair and revealing — well-run providers answer plainly.
Your Rights, Complaints & Advocacy
Your relationship with any registered provider sits on a legal foundation worth knowing before you ever need it.
You are entitled to informed consent — a genuine explanation of options, risks and alternatives before treatment, in language you understand, with interpreters provided where needed. You have a right of access to your own records under UK GDPR, free of charge in most cases, within a month of asking. And under the Equality Act, providers must make reasonable adjustments for disability — from step-free access to communication formats — as a legal duty, not a favour.
If care falls short, complain in stages: first to the provider itself (every registered service must operate an accessible complaints procedure and respond within a defined timescale); then, for NHS-funded care, to the Parliamentary and Health Service Ombudsman — or for privately funded care, to the Independent Sector Complaints Adjudication Service where the provider subscribes. Local authority-funded social care complaints escalate to the Local Government and Social Care Ombudsman.
Two further channels matter. The CQC does not investigate individual complaints, but it wants to hear about poor care — reports feed directly into inspection planning, and you can tell it anything in confidence via its website. And if you need help making a complaint about NHS care, every area has a statutory independent advocacy service that is free to use; your council can point you to the current provider.
Choosing a Community Healthcare Service in Hull
Hull has 275 CQC-registered healthcare providers in total, of which 6 are community healthcare services — so genuine comparison is possible before you commit. The full Hull directory and the local community services - healthcare listing let you shortlist alongside this profile.
Most community healthcare follows geography — the 6 services around Hull each cover defined patches. Where you do have choice (self-referral physiotherapy or private community nursing), compare response times, whether care is delivered by registered professionals or support workers, and the CQC report's responsive domain, which reflects how well the service manages demand.
Frequently Asked Questions
Where is City Health Care Partnership CIC - Sunshine House located?
City Health Care Partnership CIC - Sunshine House is at Sunshine House,70 Walker Street,Hull, HU3 2HE, in Hull (Yorkshire & Humberside region). The full postcode works in any sat-nav or journey planner.
How do I contact City Health Care Partnership CIC - Sunshine House?
Call 01482976841 during opening hours. For funding-route questions (NHS availability, fees), asking directly by phone gets the current position.
Is City Health Care Partnership CIC - Sunshine House regulated?
Yes — it is registered with the Care Quality Commission (location ID 1-402571320) under the registered provider City Health Care Partnership CIC. Registration is a legal requirement for delivering this type of care in England and brings ongoing inspection.
When was City Health Care Partnership CIC - Sunshine House last checked by the CQC?
The most recent check recorded on the register took place on 5 February 2019. The full inspection history is on the official CQC record linked from this page.
What are the nearest alternatives to City Health Care Partnership CIC - Sunshine House?
The closest comparable providers are Hull Royal Infirmary (0.4 miles), City Health Care Partnership CIC - Wilberforce House (0.6 miles), City Health Care Partnership CIC – The Beacon (1.1 miles). Each has a full profile on this site with contact details and registration information.
Can I refer myself, or do I need my GP?
Many community services — physiotherapy, podiatry and continence clinics in particular — accept self-referral. Phone the service and ask; if a GP referral is required, the call will still tell you exactly what to request.
Who qualifies for district nursing at home?
Broadly, people who are housebound or whose nursing need is best met at home — wound care, catheters, injections, palliative care. Referral usually comes from the GP practice or hospital, and families can prompt it directly.
Is equipment for home care free?
Yes, where assessed as needed: community equipment services loan beds, mattresses, commodes and mobility aids free of charge after an occupational therapy or nursing assessment. Ask for the assessment before purchasing anything substantial.
Does City Health Care Partnership CIC - Sunshine House treat NHS or private patients?
The public register does not record funding routes, and many providers serve both. Phone the service for the current position — NHS availability in particular changes as capacity fills and reopens, so today's answer beats anything a directory can cache.
Where does the information on this page come from?
Core details — name, address, registration, provider and specialisms — come from the Care Quality Commission register (Open Government Licence v3.0) and are refreshed monthly. Guidance sections reflect how services of this type work across the UK. Always confirm time-sensitive details such as opening hours directly with the provider.
Nearby Community services - Healthcare
Hull Royal Infirmary
HU3 2JZAnlaby Road,Hull
City Health Care Partnership CIC - Wilberforce House
HU1 3SA3rd & 4th Floor, Wilberforce Building,6-10 Storey Street,Hull
City Health Care Partnership CIC – The Beacon
HU3 4AE5 Beacon Way,Hull
Casa Suite SARC
HU4 6RD810A Hessle Road,Hull
City Health Care Partnership CIC - Bransholme Health Centre
HU7 4DWGoodhart Road,Bransholme,Hull
East Riding Community Rehabilitation Centre
HU17 0FASwinemoor Lane,Beverley