HealthcareClinics.org.uk

East Road Care Limited

M12 5QY

Contact & location

Address 73 East Road,Longsight,Manchester, M12 5QY
Phone 01612245875

Care & specialisms

Services for everyone

Registration

Registered provider East Road Care Limited
Last CQC check 13 February 2018
Official record View on cqc.org.uk

Contains public sector information licensed under the Open Government Licence v3.0.

About East Road Care Limited

Located at 73 East Road, East Road Care Limited serves Manchester and the surrounding area as a registered dental practice, within the North West region. The service is directly accountable to the Care Quality Commission for the quality and safety of the care it delivers.

A dental practice provides the full spectrum of oral healthcare — from routine check-ups, hygiene appointments and fillings through to root canal treatment, extractions, crowns and dentures. Practices in England are regulated twice over: the Care Quality Commission registers and inspects the practice itself, while every dentist, hygienist and dental nurse must individually register with the General Dental Council (GDC). East Road Care Limited holds this dual accountability, which covers everything from decontamination standards in the surgery to the qualifications of the person treating you.

Modern dental care is increasingly preventive: the goal of a well-run practice is to see problems before they hurt. That means regular examinations (typically every 6–24 months depending on your oral health), digital X-rays at clinically justified intervals, and hygiene support to control gum disease — which affects around half of UK adults and is the leading cause of tooth loss. Cosmetic treatments such as whitening, veneers and orthodontic aligners are also delivered through practices like East Road Care Limited, but legally they may only be performed by GDC-registered professionals.

Administratively, the service falls under Manchester, within the North West region, in a city with 990 registered healthcare providers of all types. That local footprint matters for social-care funding and community-service referrals, both of which are organised at local-authority level.

The CQC's most recent recorded check of this location took place on 13 February 2018. Inspection reports are public documents, and the official record for this location is linked in the registration section below — reading the latest report is the single most reliable way to understand how the service performs day to day.

About the Specialities

Dentistry spans several recognised specialties — orthodontics, endodontics, periodontics, oral surgery and prosthodontics among them — and general practices refer into these pathways when a case needs specialist input. The CQC register records the population groups East Road Care Limited is set up to treat:

Services for everyone

This provider is registered without population restrictions — its service is open to the general public rather than limited to specific age bands or clinical groups. In practice this is the standard registration for mainstream services such as dental practices, GP surgeries and diagnostic clinics.

Use these declarations actively: they tell you which providers are even eligible for your situation, and they give you the vocabulary for sharper questions. Needs that span more than one group deserve special attention — ask any prospective service how the care plan will address both together, and listen for specifics rather than reassurance.

Declared specialisms are commitments, not decorations: the CQC inspects against them, and they are a fair basis for direct questions when you contact the service.

Services You Can Expect

Exact availability varies by location — treat this as the typical scope of a dental practice and confirm specific treatments directly with East Road Care Limited before attending.

Dental examinations

Routine check-ups assessing teeth, gums and soft tissues, including oral cancer screening — the appointment most responsible for catching problems early.

Scale and polish / hygiene

Professional removal of plaque and tartar to control gum disease, usually with tailored advice on brushing and interdental cleaning.

Fillings and restorations

Repair of decayed or damaged teeth using composite (white) or amalgam materials, restoring function and preventing further decay.

Root canal treatment (endodontics)

Removal of infected pulp from inside a tooth to save it from extraction — typically completed over one or two visits.

Extractions and minor oral surgery

Removal of teeth that cannot be saved, including surgical extraction of impacted wisdom teeth where the practice is equipped for it.

Crowns, bridges and dentures

Laboratory-made restorations that rebuild broken-down teeth or replace missing ones, matched to the shade of your natural teeth.

Emergency dental care

Urgent appointments for severe pain, swelling, trauma or bleeding — many practices reserve same-day slots for genuine emergencies.

Teeth whitening

Professional bleaching using regulated concentrations of hydrogen peroxide — legal in the UK only when prescribed and supervised by a dentist.

Orthodontics and aligners

Correction of crowding and bite problems using fixed braces or clear aligners, either in-practice or by referral to a specialist orthodontist.

Dental implants

Titanium replacements for missing tooth roots, restoring single teeth or anchoring bridges and dentures — usually a multi-visit, privately funded treatment.

How to Book

To contact East Road Care Limited directly, call 01612245875.

To register or book with East Road Care Limited, telephone the practice — reception can tell you immediately whether NHS places are open, how long the private diary is running, and whether the practice operates a waiting list. Many practices now also take bookings through their website; if the practice lists one on this page, the online route is usually answered within a working day.

The NHS and private routes work differently. NHS dental care is commissioned locally, and practices open and close their NHS lists as capacity changes — if the NHS list is closed you can ask to join the waiting list, search other practices nearby, or call NHS 111 for help finding an available NHS dentist. Private care has no list system: you can normally be seen within days, and many practices offer membership plans (typically a monthly fee covering check-ups and hygiene with discounts on treatment).

For urgent problems — severe pain, facial swelling, a knocked-out tooth or uncontrolled bleeding — say the word "emergency" when you call. Practices triage these differently from routine bookings, and NHS 111 can direct you to urgent dental services out of hours. Do not go to A&E for tooth pain unless there is facial swelling affecting breathing or swallowing, uncontrolled bleeding, or trauma.

Opening Hours & Contact Times

Published opening hours for East Road Care Limited are not yet held on this profile — the register does not record them, and hours appear here once the provider claims and completes its listing. A quick phone call (01612245875) remains the definitive check, and it is worth making even where hours are published, since bank holidays and staffing can change a given day.

As a rule of thumb for services of this type, phone lines are least pressured mid-morning and mid-afternoon on midweek days; Monday mornings carry the weekend's accumulated demand and are the slowest time to get through almost everywhere in healthcare.

What to Expect at Your First Visit

Whatever brings you to a dental practice, the first appointment covers similar ground — and ten minutes of preparation makes it substantially more useful.

Bring the paperwork that saves repeating yourself: a list of current medications with doses (a photo of the boxes works), any relevant hospital letters or test results, your NHS number if you know it, and glasses or hearing aids if you use them. If the appointment concerns someone you care for, bring evidence of any legal authority you hold — power of attorney documents change what staff can lawfully discuss with you.

Expect the first appointment to include identity and history checks, a discussion of what you need, and an examination or assessment appropriate to the service. Be direct about two things in particular: everything you are taking (including over-the-counter and herbal products), and what outcome you actually want — clinicians plan differently for "I want to be seen quickly" versus "I want the most thorough option".

Before you leave, make sure three questions have answers: what happens next, who does it, and when. Vague follow-up arrangements are where care most often goes adrift; a specific next step — a booked review, a named referral, a results date with a way to chase it — is the mark of a well-run service, and it is entirely reasonable to ask for it explicitly.

Costs & Funding

NHS dental treatment in England is charged in three fixed bands: Band 1 covers examination, X-rays and preventive advice; Band 2 adds fillings, extractions and root canal work; Band 3 covers laboratory work such as crowns, dentures and bridges. You pay one band charge per course of treatment, not per item — and check-ups, urgent care and treatment for exempt groups (under-18s, pregnant women and new mothers, and those on qualifying benefits) are free or reduced.

Private fees are set by each practice and vary with materials, complexity and location. As a guide, private examinations are commonly priced similarly to an NHS Band 1 charge, while implants, orthodontics and cosmetic work are almost always private-only. Ask East Road Care Limited for a written treatment plan with itemised costs before starting — practices are required to make prices transparent, and any good practice will happily stage treatment across visits to spread the cost.

How to Get There

East Road Care Limited is located at 73 East Road,Longsight,Manchester, in the M12 postcode district of Manchester. The full postcode, M12 5QY, will take you to the door with any sat-nav or maps app — or use the Google Maps link for this exact location.

Planning the journey is worth two minutes at booking time: ask whether parking is available on site or nearby if driving, and use the postcode in any journey planner for buses and trains. If you have mobility needs, say so when booking — services can advise on step-free access and the nearest accessible parking or drop-off point.

A note on catchment: some services (particularly NHS-commissioned ones) serve defined areas, so confirm when booking that your address falls within scope. Self-funded and independent services rarely restrict by geography — there, the only catchment question is how far you are willing to travel, repeatedly, for the care involved.

If you use a wheelchair, travel with a carer, or need any adjustment — a quieter waiting area, longer appointment, or interpreter — raise it when booking rather than on arrival. CQC-registered providers are expected to make reasonable adjustments under the Equality Act, and almost all handle them smoothly given notice.

If this location is not convenient, the nearest comparable alternative is The Park House Dental Practice and Cosmetic Centre, roughly 0.1 miles away — the nearby providers section below lists more options with distances.

Questions Worth Asking

Take a written list. For a dental practice, these questions surface the information that matters most:

  1. Who exactly will provide my care, and what is their professional registration?
  2. What are the realistic timescales — first appointment, results, and treatment?
  3. What will this cost in total, and what could add to that figure later?
  4. What are the alternatives, including doing nothing for now?
  5. How do you handle problems out of hours, and who do I contact?
  6. What should I expect to feel or notice afterwards, and what would be a warning sign?
  7. How will you keep my GP informed, and what gets written to my record?
  8. If my needs change, how quickly can the plan change with them?

A good service treats this list as routine; defensiveness anywhere on it tells you something the inspection report may not.

CQC Registration & Quality

Registration with the Care Quality Commission is what permits this service to operate. What helps you choose is everything the regulator publishes about it afterwards.

The CQC inspects against five questions — is the service safe, effective, caring, responsive and well-led — and publishes its findings. For East Road Care Limited, the registered provider is East Road Care Limited. The most recent recorded check took place on 13 February 2018. The official CQC record for this location carries the current registration status, ratings where awarded, and every published inspection report.

The rating scale runs Outstanding, Good, Requires Improvement, Inadequate — and context matters when reading it. Good is the expected standard, not a consolation prize; Outstanding is genuinely rare and usually reflects exceptional leadership culture rather than better equipment. A Requires Improvement rating deserves a closer look at which of the five questions dragged it down: a responsive shortfall (waiting times, complaint handling) is a different risk from a safe shortfall (medicines, staffing). Some location types are inspected without ratings at all, so an unrated service is not a warning sign in itself.

Reading a report efficiently: start with the well-led section (it predicts everything else), then safe. Look at the direction of travel across the last two inspections rather than a single snapshot, and treat "requires improvement" with a credible action plan differently from the same rating with repeated findings. If anything in a report concerns you, raising it with the service directly is both fair and revealing — well-run providers answer plainly.

Your Rights, Complaints & Advocacy

Every patient of a CQC-registered service holds a set of enforceable rights, and knowing them changes how confidently you can act when something is not right.

You are entitled to informed consent — a genuine explanation of options, risks and alternatives before treatment, in language you understand, with interpreters provided where needed. You have a right of access to your own records under UK GDPR, free of charge in most cases, within a month of asking. And under the Equality Act, providers must make reasonable adjustments for disability — from step-free access to communication formats — as a legal duty, not a favour.

If care falls short, complain in stages: first to the provider itself (every registered service must operate an accessible complaints procedure and respond within a defined timescale); then, for NHS-funded care, to the Parliamentary and Health Service Ombudsman — or for privately funded care, to the Independent Sector Complaints Adjudication Service where the provider subscribes. Local authority-funded social care complaints escalate to the Local Government and Social Care Ombudsman.

Two further channels matter. The CQC does not investigate individual complaints, but it wants to hear about poor care — reports feed directly into inspection planning, and you can tell it anything in confidence via its website. And if you need help making a complaint about NHS care, every area has a statutory independent advocacy service that is free to use; your council can point you to the current provider.

Choosing a Dental Practice in Manchester

Manchester has 990 CQC-registered healthcare providers in total, of which 242 are dental practices — so genuine comparison is possible before you commit. The full Manchester directory and the local dentists listing let you shortlist alongside this profile.

With 242 dental practices in Manchester, it pays to compare before you register. Check whether the practice is taking NHS patients if that matters to you; read the latest CQC report for the practice; and look at the GDC register if you want to verify an individual clinician. Practical factors decide day-to-day satisfaction: how easy is it to get an appointment, does the practice run late-evening or weekend surgeries, is there wheelchair access, and how does it handle emergencies? A short phone call answers most of this in five minutes.

Frequently Asked Questions

Where is East Road Care Limited located?

East Road Care Limited is at 73 East Road,Longsight,Manchester, M12 5QY, in Manchester (North West region). The full postcode works in any sat-nav or journey planner.

How do I contact East Road Care Limited?

Call 01612245875 during opening hours. For funding-route questions (NHS availability, fees), asking directly by phone gets the current position.

Is East Road Care Limited regulated?

Yes — it is registered with the Care Quality Commission (location ID 1-189685221) under the registered provider East Road Care Limited. Registration is a legal requirement for delivering this type of care in England and brings ongoing inspection.

When was East Road Care Limited last checked by the CQC?

The most recent check recorded on the register took place on 13 February 2018. The full inspection history is on the official CQC record linked from this page.

What are the nearest alternatives to East Road Care Limited?

The closest comparable providers are The Park House Dental Practice and Cosmetic Centre (0.1 miles), The Park House Dental Practice and Cosmetic Centre (0.1 miles), Levenshulme Dental Practice (0.5 miles). Each has a full profile on this site with contact details and registration information.

Is this practice taking new NHS patients?

NHS availability changes frequently as practices fill and reopen their lists. Call the practice directly for today's position — and if the NHS list is closed, ask about the waiting list or use NHS 111's find-a-dentist support.

How often should I have a check-up?

NICE guidance recommends an interval between 3 and 24 months depending on your oral health risk — your dentist will set your recall interval after examining you. Six-monthly visits remain typical for most adults.

What should I do about severe tooth pain right now?

Call the practice and say it is an emergency — most reserve same-day urgent slots. Outside opening hours, call NHS 111 for the local urgent dental service. Only attend A&E if swelling affects breathing or swallowing, or bleeding will not stop.

Does East Road Care Limited treat NHS or private patients?

The public register does not record funding routes, and many providers serve both. Phone the service for the current position — NHS availability in particular changes as capacity fills and reopens, so today's answer beats anything a directory can cache.

Where does the information on this page come from?

Core details — name, address, registration, provider and specialisms — come from the Care Quality Commission register (Open Government Licence v3.0) and are refreshed monthly. Guidance sections reflect how services of this type work across the UK. Always confirm time-sensitive details such as opening hours directly with the provider.

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