Integrated Care 24 - Woodingdean
Also known as South East Health Limited - Woodingdean
Contact & location
Care & specialisms
Registration
Contains public sector information licensed under the Open Government Licence v3.0.
About Integrated Care 24 - Woodingdean
Located at Unit 6, Integrated Care 24 - Woodingdean serves Brighton and the surrounding area as a registered community healthcare service, within the South East region. The registered provider is Integrated Care 24, the legal entity accountable to the regulator for the quality and safety of care delivered here. The service is also known locally as South East Health Limited - Woodingdean, so you may see either name on correspondence and signage.
Community healthcare services deliver NHS clinical care outside hospitals — district nursing, health visiting, community physiotherapy, podiatry, continence services, and specialist nurses for conditions like diabetes, heart failure and COPD. Integrated Care 24 - Woodingdean is registered with the CQC for this work, which typically happens in your home, in community clinics, or in schools and care homes.
These services are the connective tissue of the NHS: they keep people with long-term conditions stable at home, support hospital discharges, and prevent the admissions that happen when small problems go unmanaged. Access usually flows through referral, and knowing what exists — most people discover these services only in a crisis — is half the battle.
The registration covers more than one service type — mobile doctors and community services - healthcare — which is common where one location houses complementary services under a single provider.
Administratively, the service falls under Brighton and Hove, within the South East region, in a city with 201 registered healthcare providers of all types. That local footprint matters for social-care funding and community-service referrals, both of which are organised at local-authority level.
The CQC's most recent recorded check of this location took place on 20 December 2016. Inspection reports are public documents, and the official record for this location is linked in the registration section below — reading the latest report is the single most reliable way to understand how the service performs day to day.
About the Specialities
Community providers register for their declared services and populations. The CQC record for Integrated Care 24 - Woodingdean lists:
Services for everyone
This provider is registered without population restrictions — its service is open to the general public rather than limited to specific age bands or clinical groups. In practice this is the standard registration for mainstream services such as dental practices, GP surgeries and diagnostic clinics.
Use these declarations actively: they tell you which providers are even eligible for your situation, and they give you the vocabulary for sharper questions. Needs that span more than one group deserve special attention — ask any prospective service how the care plan will address both together, and listen for specifics rather than reassurance.
Because the regulator inspects providers against their declared specialisms, this list is a dependable starting point for the questions you ask before choosing care.
Services You Can Expect
Exact availability varies by location — treat this as the typical scope of a community healthcare service and confirm specific treatments directly with Integrated Care 24 - Woodingdean before attending.
District nursing
Nursing care at home for housebound patients: wound care, catheter and continence management, medication support and end-of-life nursing.
Community physiotherapy
Home- and clinic-based rehabilitation for mobility, falls prevention and recovery after illness or surgery.
Specialist long-term condition nursing
Nurse-led clinics and home reviews for diabetes, respiratory disease, heart failure and other chronic conditions.
Podiatry
Foot health services, particularly critical for people with diabetes where routine foot care prevents ulcers and amputations.
Continence services
Assessment and management of bladder and bowel problems — an under-referred service that materially changes quality of life.
Falls prevention
Multifactorial assessment and strength-and-balance programmes that measurably reduce falls in older adults.
Health visiting and school nursing
Child and family public-health services from birth through school age, where the provider is commissioned for them.
How to Book
To contact Integrated Care 24 - Woodingdean directly, call 03000242424 or use the enquiry route on its website (linked in the contact section above).
Access to Integrated Care 24 - Woodingdean's services is usually by referral from a GP, hospital team or social services — though many community services accept self-referral for specific clinics (physiotherapy, podiatry and continence services frequently do). Phone the service directly and ask: the answer costs nothing and often saves a GP appointment.
For housebound patients, district nursing referrals typically come from the GP practice; families can prompt this directly with the practice's care coordinator. After hospital stays, ensure the discharge summary explicitly names the community follow-up you were promised — services work from what is written, not what was said on the ward.
Waiting times vary by service and area. If a wait is clinically risky — a deteriorating wound, worsening continence affecting skin integrity — say so explicitly when booking; community services triage on need.
Opening Hours & Contact Times
Integrated Care 24 - Woodingdean has not yet published opening hours on this profile (the official register does not capture them; they are added when a provider claims its listing). Ring the service (03000242424) to confirm today's hours before travelling — the two-minute call is cheaper than a wasted journey, especially around bank holidays.
Timing your contact helps: midweek, mid-morning calls typically reach a human fastest, while Monday mornings — when the weekend's queries land all at once — are the hardest time to get through to any healthcare service.
What to Expect at Your First Visit
Whatever brings you to a community healthcare service, the first appointment covers similar ground — and ten minutes of preparation makes it substantially more useful.
Bring the paperwork that saves repeating yourself: a list of current medications with doses (a photo of the boxes works), any relevant hospital letters or test results, your NHS number if you know it, and glasses or hearing aids if you use them. If the appointment concerns someone you care for, bring evidence of any legal authority you hold — power of attorney documents change what staff can lawfully discuss with you.
Expect the first appointment to include identity and history checks, a discussion of what you need, and an examination or assessment appropriate to the service. Be direct about two things in particular: everything you are taking (including over-the-counter and herbal products), and what outcome you actually want — clinicians plan differently for "I want to be seen quickly" versus "I want the most thorough option".
Before you leave, make sure three questions have answers: what happens next, who does it, and when. Vague follow-up arrangements are where care most often goes adrift; a specific next step — a booked review, a named referral, a results date with a way to chase it — is the mark of a well-run service, and it is entirely reasonable to ask for it explicitly.
Costs & Funding
NHS community healthcare is free at the point of use. Where this category includes independent community providers, they publish their own fees; nurse-led home services are typically charged per visit and physiotherapy per session.
Related costs worth knowing: equipment (commodes, pressure-relieving mattresses, mobility aids) is provided free through community equipment services when assessed as needed — push for the assessment rather than buying privately first, and ask the therapist what the NHS route covers.
How to Get There
Integrated Care 24 - Woodingdean is located at Unit 6, Woodingdean Business Park,Hunns Mere Way, Woodingdean,Brighton, in the BN2 postcode district of Brighton. The full postcode, BN2 6AH, will take you to the door with any sat-nav or maps app — or use the Google Maps link for this exact location.
Planning the journey is worth two minutes at booking time: ask whether parking is available on site or nearby if driving, and use the postcode in any journey planner for buses and trains. If you have mobility needs, say so when booking — services can advise on step-free access and the nearest accessible parking or drop-off point.
Distance deserves honest weighting in your decision. For one-off appointments, travelling across Brighton — or beyond it — for the right provider is usually worth it; for care involving weekly or daily contact, the calculus reverses, and the BN2 area's own options deserve first look before you commit to a longer journey.
Accessibility needs are best flagged in advance: step-free access, hearing loops, interpreters and longer appointments are all reasonable adjustments providers are expected to accommodate under the Equality Act, and a note on your booking makes the visit run as it should.
If this location is not convenient, the nearest comparable alternative is Brighton General Hospital, roughly 1.9 miles away — the nearby providers section below lists more options with distances.
Questions Worth Asking
The right questions do more than fill an appointment — they reveal how a community healthcare service thinks. These are the ones that earn their place:
- Who exactly will provide my care, and what is their professional registration?
- What are the realistic timescales — first appointment, results, and treatment?
- What will this cost in total, and what could add to that figure later?
- What are the alternatives, including doing nothing for now?
- How do you handle problems out of hours, and who do I contact?
- What should I expect to feel or notice afterwards, and what would be a warning sign?
- How will you keep my GP informed, and what gets written to my record?
- If my needs change, how quickly can the plan change with them?
A good service treats this list as routine; defensiveness anywhere on it tells you something the inspection report may not.
CQC Registration & Quality
CQC registration is the legal baseline for operating a service like this one; the value for you sits in the public record built on top of it — inspection reports, ratings and enforcement history.
The CQC inspects against five questions — is the service safe, effective, caring, responsive and well-led — and publishes its findings. For Integrated Care 24 - Woodingdean, the registered provider is Integrated Care 24. The most recent recorded check took place on 20 December 2016. The official CQC record for this location carries the current registration status, ratings where awarded, and every published inspection report.
The rating scale runs Outstanding, Good, Requires Improvement, Inadequate — and context matters when reading it. Good is the expected standard, not a consolation prize; Outstanding is genuinely rare and usually reflects exceptional leadership culture rather than better equipment. A Requires Improvement rating deserves a closer look at which of the five questions dragged it down: a responsive shortfall (waiting times, complaint handling) is a different risk from a safe shortfall (medicines, staffing). Some location types are inspected without ratings at all, so an unrated service is not a warning sign in itself.
Reading a report efficiently: start with the well-led section (it predicts everything else), then safe. Look at the direction of travel across the last two inspections rather than a single snapshot, and treat "requires improvement" with a credible action plan differently from the same rating with repeated findings. If anything in a report concerns you, raising it with the service directly is both fair and revealing — well-run providers answer plainly.
Your Rights, Complaints & Advocacy
Every patient of a CQC-registered service holds a set of enforceable rights, and knowing them changes how confidently you can act when something is not right.
You are entitled to informed consent — a genuine explanation of options, risks and alternatives before treatment, in language you understand, with interpreters provided where needed. You have a right of access to your own records under UK GDPR, free of charge in most cases, within a month of asking. And under the Equality Act, providers must make reasonable adjustments for disability — from step-free access to communication formats — as a legal duty, not a favour.
If care falls short, complain in stages: first to the provider itself (every registered service must operate an accessible complaints procedure and respond within a defined timescale); then, for NHS-funded care, to the Parliamentary and Health Service Ombudsman — or for privately funded care, to the Independent Sector Complaints Adjudication Service where the provider subscribes. Local authority-funded social care complaints escalate to the Local Government and Social Care Ombudsman.
Two further channels matter. The CQC does not investigate individual complaints, but it wants to hear about poor care — reports feed directly into inspection planning, and you can tell it anything in confidence via its website. And if you need help making a complaint about NHS care, every area has a statutory independent advocacy service that is free to use; your council can point you to the current provider.
Choosing a Community Healthcare Service in Brighton
Brighton has 201 CQC-registered healthcare providers in total, of which 4 are community healthcare services — so genuine comparison is possible before you commit. The full Brighton directory and the local community services - healthcare listing let you shortlist alongside this profile.
Most community healthcare follows geography — the 4 services around Brighton each cover defined patches. Where you do have choice (self-referral physiotherapy or private community nursing), compare response times, whether care is delivered by registered professionals or support workers, and the CQC report's responsive domain, which reflects how well the service manages demand.
Frequently Asked Questions
Where is Integrated Care 24 - Woodingdean located?
Integrated Care 24 - Woodingdean is at Unit 6, Woodingdean Business Park,Hunns Mere Way, Woodingdean,Brighton, BN2 6AH, in Brighton (South East region). The full postcode works in any sat-nav or journey planner.
How do I contact Integrated Care 24 - Woodingdean?
Call 03000242424 during opening hours. The practice also runs a website with an enquiry route. For funding-route questions (NHS availability, fees), asking directly by phone gets the current position.
Is Integrated Care 24 - Woodingdean regulated?
Yes — it is registered with the Care Quality Commission (location ID 1-355263593) under the registered provider Integrated Care 24. Registration is a legal requirement for delivering this type of care in England and brings ongoing inspection.
When was Integrated Care 24 - Woodingdean last checked by the CQC?
The most recent check recorded on the register took place on 20 December 2016. The full inspection history is on the official CQC record linked from this page.
What are the nearest alternatives to Integrated Care 24 - Woodingdean?
The closest comparable providers are Brighton General Hospital (1.9 miles), Dee Bell (3.4 miles), HMP Lewes (3.7 miles). Each has a full profile on this site with contact details and registration information.
Can I refer myself, or do I need my GP?
Many community services — physiotherapy, podiatry and continence clinics in particular — accept self-referral. Phone the service and ask; if a GP referral is required, the call will still tell you exactly what to request.
Who qualifies for district nursing at home?
Broadly, people who are housebound or whose nursing need is best met at home — wound care, catheters, injections, palliative care. Referral usually comes from the GP practice or hospital, and families can prompt it directly.
Is equipment for home care free?
Yes, where assessed as needed: community equipment services loan beds, mattresses, commodes and mobility aids free of charge after an occupational therapy or nursing assessment. Ask for the assessment before purchasing anything substantial.
Does Integrated Care 24 - Woodingdean treat NHS or private patients?
The public register does not record funding routes, and many providers serve both. Phone the service for the current position — NHS availability in particular changes as capacity fills and reopens, so today's answer beats anything a directory can cache.
Where does the information on this page come from?
Core details — name, address, registration, provider and specialisms — come from the Care Quality Commission register (Open Government Licence v3.0) and are refreshed monthly. Guidance sections reflect how services of this type work across the UK. Always confirm time-sensitive details such as opening hours directly with the provider.
Nearby Community services - Healthcare
Brighton General Hospital
BN2 3EWElm Grove,Brighton
Dee Bell
BN2 8DR6 Ashurst Avenue,Saltdean,Brighton
HMP Lewes
BN7 1EA1 Brighton Road,Lewes
Lewes Victoria Hospital
BN7 1PENevill Road,Lewes
Head Quarters
BN1 6AG4th Floor, 177 Preston Road,Brighton
Denton Island Community Centre
BN9 9BADenton Island,Newhaven