Minterne Apartments

Minterne Apartments is a CQC-registered healthcare provider based at Fountain Park Way in London, within the London region. The registered provider is Housing 21, the legal entity accountable to the regulator for the quality and safety of care delivered here.

As a CQC-registered healthcare provider, Minterne Apartments operates under the regulatory framework that governs health and social care in England. Registration is not a formality: it means the provider has satisfied the Care Quality Commission that its premises, staffing, clinical governance and safeguarding arrangements meet the fundamental standards of safe care. Providers must nominate a registered manager who is legally accountable for the quality of the service, and they remain subject to inspection and enforcement for as long as they trade.

Healthcare services in the UK range from large NHS-commissioned organisations to small independent practices, and the mix matters when you are choosing where to be seen. Independent providers often offer shorter waiting times and extended hours, while NHS-commissioned services are free at the point of use. Many providers, including practices like Minterne Apartments, serve both routes — so it is always worth asking how you can access care and what each route involves before you book.

The CQC's most recent recorded check of this location took place on 31 October 2025. Inspection reports are public documents, and the official record for this location is linked in the registration section below — reading the latest report is the single most reliable way to understand how the service performs day to day.

The Care Quality Commission records the population groups each provider is registered to care for. These declarations shape staffing, training and premises requirements, so they are a reliable indicator of what the service is genuinely set up to do. For Minterne Apartments, the register lists the following care groups:

Caring for adults under 65 yrs

Registration for working-age adults signals a service oriented around different goals than elderly care: maintaining employment and family roles, rehabilitation and independence, and care plans built around an active life rather than primarily around frailty management.

Caring for adults over 65 yrs

The service is registered to care for older adults, which carries practical expectations: staff trained in frailty, falls prevention and pressure-area care; environments that accommodate reduced mobility; and care planning that accounts for multiple long-term conditions and polypharmacy — the norm rather than the exception over 65.

Because the regulator inspects providers against their declared specialisms, this list is a dependable starting point for the questions you ask before choosing care.

Not every healthcare provider offers every service below at every site, so verify the specific treatment you need with Minterne Apartments when you book.

Initial assessment

A structured first appointment covering your history, current concerns and goals, used to plan ongoing care or refer you to a more suitable service.

Ongoing treatment and reviews

Scheduled follow-up appointments that track your progress against the care plan and adjust treatment where needed.

Health advice and signposting

Guidance on managing your condition day to day, plus referrals into NHS or specialist pathways when your needs go beyond the service's scope.

Care planning

A documented plan agreed with you (and family or carers where appropriate) setting out what care is delivered, by whom, and how often it is reviewed.

Safeguarding and advocacy support

All CQC-registered providers must operate safeguarding procedures and can connect you with advocacy services if you need support making decisions.

To contact Minterne Apartments directly, call 03701924000.

The quickest way to arrange care with Minterne Apartments is to telephone the service directly — phone lines are usually the fastest route to a real diary, and the team can tell you immediately whether they are taking new patients, what information they need, and how soon you can be seen. If the provider runs a website, look for an online enquiry or booking form; these are typically answered within one working day.

Before you call, have three things to hand: your NHS number if you know it (it is on any NHS letter or prescription), a list of current medications, and a short summary of what you need — new assessment, ongoing care, or a second opinion. If you are enquiring for a relative, be ready to explain your relationship and whether you hold power of attorney, as data-protection rules limit what a provider can discuss without the patient's consent.

If your care may be NHS-funded, speak to your GP practice first: many services accept patients via GP referral, and a referral letter travels with your medical history, which speeds up triage at the receiving end. For privately funded care you can normally self-refer — ask for the service's current fee schedule and cancellation policy in writing before your first appointment.

Costs depend on how you access the service. NHS-commissioned care is free at the point of use, though waiting times vary by area and specialty. Private care is paid either directly (self-pay) or through medical insurance — if you hold a policy, contact your insurer for pre-authorisation before booking, as most insurers require an authorisation number and some restrict which providers you can use.

For self-pay patients, reputable providers publish or supply on request a clear fee schedule covering the initial consultation, follow-ups and common procedures. Ask specifically about what is included: some quotes cover the consultation only, while others bundle diagnostics or aftercare. UK consumer law entitles you to transparent pricing before you commit to treatment.

The service operates from Fountain Park Way,London in London — postcode W12 7LR, within the W12 district. For turn-by-turn directions, the full postcode is the reliable input for any navigation app — or use the Google Maps link for this exact location.

If you are travelling by public transport, plan the last leg around the postcode rather than the service name — journey planners resolve postcodes far more reliably. Arriving by car, check parking arrangements when you book: town-centre services often rely on nearby public car parks, while suburban and residential locations usually offer on-site or on-street options.

Anyone with access requirements — mobility, sensory or communication — should mention them at booking. Registered providers are legally required to make reasonable adjustments, and doing so is routine when the service knows before you arrive.

If this location is not convenient, the nearest comparable alternative is Octavia Housing – Miranda House, roughly 0.5 miles away — the nearby providers section below lists more options with distances.

CQC registration is the legal baseline for operating a service like this one; the value for you sits in the public record built on top of it — inspection reports, ratings and enforcement history.

The CQC inspects against five questions — is the service safe, effective, caring, responsive and well-led — and publishes its findings. For Minterne Apartments, the registered provider is Housing 21. The most recent recorded check took place on 31 October 2025. The official CQC record for this location carries the current registration status, ratings where awarded, and every published inspection report.

Reading a report efficiently: start with the well-led section (it predicts everything else), then safe. Look at the direction of travel across the last two inspections rather than a single snapshot, and treat "requires improvement" with a credible action plan differently from the same rating with repeated findings. If anything in a report concerns you, raising it with the service directly is both fair and revealing — well-run providers answer plainly.

London has 5,528 CQC-registered healthcare providers in total, of which 72 are healthcare providers — so genuine comparison is possible before you commit. The full London directory and the local supported housing listing let you shortlist alongside this profile.

When comparing the 72 providers of this type in London, three checks separate a confident choice from a gamble. First, read the provider's most recent CQC inspection report — not just the headline rating but the safe and well-led sections, which reveal how the service actually runs. Second, confirm practical fit: opening hours, accessibility, and whether the location works for repeat visits. Third, ring the service and ask your specific questions; how a provider handles a first phone call tells you a great deal about how it treats its patients.

Where is Minterne Apartments located?

Minterne Apartments is at Fountain Park Way,London, W12 7LR, in London (London region). The full postcode works in any sat-nav or journey planner.

How do I contact Minterne Apartments?

Call 03701924000 during opening hours. For funding-route questions (NHS availability, fees), asking directly by phone gets the current position.

Is Minterne Apartments regulated?

Yes — it is registered with the Care Quality Commission (location ID 1-19168713102) under the registered provider Housing 21. Registration is a legal requirement for delivering this type of care in England and brings ongoing inspection.

When was Minterne Apartments last checked by the CQC?

The most recent check recorded on the register took place on 31 October 2025. The full inspection history is on the official CQC record linked from this page.

What are the nearest alternatives to Minterne Apartments?

The closest comparable providers are Octavia Housing – Miranda House (0.5 miles), Elgin Close (0.9 miles), Octavia Housing - Burgess Field (0.9 miles). Each has a full profile on this site with contact details and registration information.

Do I need a GP referral?

It depends on the funding route. NHS-funded care usually requires a GP or specialist referral, while privately funded patients can normally self-refer. Call the provider to confirm which routes it accepts.

What does CQC registration actually guarantee?

It guarantees the provider has met the fundamental standards for safety, staffing, governance and safeguarding required by law in England, and that it remains subject to ongoing inspection and enforcement by the regulator.