HealthcareClinics.org.uk

Mydentist - Issacs Road - Torquay

Also known as mydentist

TQ2 8NA

Contact & location

Address 49 Isaacs Road,Barton,Torquay, TQ2 8NA
Phone 01803317340
Website mydentist.co.uk

Care & specialisms

Services for everyone

Registration

Registered provider Whitecross Dental Care Limited
Last CQC check 28 March 2015
Official record View on cqc.org.uk

Contains public sector information licensed under the Open Government Licence v3.0.

About Mydentist - Issacs Road - Torquay

Mydentist - Issacs Road - Torquay operates from 49 Isaacs Road in Torquay, holding CQC registration as a dental practice, within the South West region. The registered provider is Whitecross Dental Care Limited, the legal entity accountable to the regulator for the quality and safety of care delivered here. The service is also known locally as mydentist, so you may see either name on correspondence and signage.

A dental practice provides the full spectrum of oral healthcare — from routine check-ups, hygiene appointments and fillings through to root canal treatment, extractions, crowns and dentures. Practices in England are regulated twice over: the Care Quality Commission registers and inspects the practice itself, while every dentist, hygienist and dental nurse must individually register with the General Dental Council (GDC). Mydentist - Issacs Road - Torquay holds this dual accountability, which covers everything from decontamination standards in the surgery to the qualifications of the person treating you.

Modern dental care is increasingly preventive: the goal of a well-run practice is to see problems before they hurt. That means regular examinations (typically every 6–24 months depending on your oral health), digital X-rays at clinically justified intervals, and hygiene support to control gum disease — which affects around half of UK adults and is the leading cause of tooth loss. Cosmetic treatments such as whitening, veneers and orthodontic aligners are also delivered through practices like Mydentist - Issacs Road - Torquay, but legally they may only be performed by GDC-registered professionals.

The location is administered by Torbay in the South West region, in a city with 93 registered healthcare providers of all types. Anyone pursuing council-funded care or community referrals will deal with services organised at this local-authority level.

The CQC's most recent recorded check of this location took place on 28 March 2015. Inspection reports are public documents, and the official record for this location is linked in the registration section below — reading the latest report is the single most reliable way to understand how the service performs day to day.

About the Specialities

Dentistry spans several recognised specialties — orthodontics, endodontics, periodontics, oral surgery and prosthodontics among them — and general practices refer into these pathways when a case needs specialist input. The CQC register records the population groups Mydentist - Issacs Road - Torquay is set up to treat:

Services for everyone

This provider is registered without population restrictions — its service is open to the general public rather than limited to specific age bands or clinical groups. In practice this is the standard registration for mainstream services such as dental practices, GP surgeries and diagnostic clinics.

When comparing providers, match the declaration to your actual situation rather than to the longest list: a service registered for exactly your needs, with depth in them, generally serves you better than one registered for everything. If your circumstances span two groups — say, a physical disability alongside a mental health condition — ask specifically how the service coordinates both, because that intersection is where care plans most often fall short.

Treat these declarations as the service's public promise — inspectors check against them, and you are entitled to ask exactly how each one shows up in staffing and daily practice.

Services You Can Expect

Not every dental practice offers every service below at every site, so verify the specific treatment you need with Mydentist - Issacs Road - Torquay when you book.

Dental examinations

Routine check-ups assessing teeth, gums and soft tissues, including oral cancer screening — the appointment most responsible for catching problems early.

Scale and polish / hygiene

Professional removal of plaque and tartar to control gum disease, usually with tailored advice on brushing and interdental cleaning.

Fillings and restorations

Repair of decayed or damaged teeth using composite (white) or amalgam materials, restoring function and preventing further decay.

Root canal treatment (endodontics)

Removal of infected pulp from inside a tooth to save it from extraction — typically completed over one or two visits.

Extractions and minor oral surgery

Removal of teeth that cannot be saved, including surgical extraction of impacted wisdom teeth where the practice is equipped for it.

Crowns, bridges and dentures

Laboratory-made restorations that rebuild broken-down teeth or replace missing ones, matched to the shade of your natural teeth.

Emergency dental care

Urgent appointments for severe pain, swelling, trauma or bleeding — many practices reserve same-day slots for genuine emergencies.

Teeth whitening

Professional bleaching using regulated concentrations of hydrogen peroxide — legal in the UK only when prescribed and supervised by a dentist.

Orthodontics and aligners

Correction of crowding and bite problems using fixed braces or clear aligners, either in-practice or by referral to a specialist orthodontist.

Dental implants

Titanium replacements for missing tooth roots, restoring single teeth or anchoring bridges and dentures — usually a multi-visit, privately funded treatment.

How to Book

To contact Mydentist - Issacs Road - Torquay directly, call 01803317340 or use the enquiry route on its website (linked in the contact section above).

To register or book with Mydentist - Issacs Road - Torquay, telephone the practice — reception can tell you immediately whether NHS places are open, how long the private diary is running, and whether the practice operates a waiting list. Many practices now also take bookings through their website; if the practice lists one on this page, the online route is usually answered within a working day.

The NHS and private routes work differently. NHS dental care is commissioned locally, and practices open and close their NHS lists as capacity changes — if the NHS list is closed you can ask to join the waiting list, search other practices nearby, or call NHS 111 for help finding an available NHS dentist. Private care has no list system: you can normally be seen within days, and many practices offer membership plans (typically a monthly fee covering check-ups and hygiene with discounts on treatment).

For urgent problems — severe pain, facial swelling, a knocked-out tooth or uncontrolled bleeding — say the word "emergency" when you call. Practices triage these differently from routine bookings, and NHS 111 can direct you to urgent dental services out of hours. Do not go to A&E for tooth pain unless there is facial swelling affecting breathing or swallowing, uncontrolled bleeding, or trauma.

Opening Hours & Contact Times

Opening hours are one detail the CQC register does not record, so none are shown for Mydentist - Issacs Road - Torquay yet — providers add them when claiming their profile. Until then, phone (01803317340) before you set off, particularly on Mondays, Fridays and around public holidays when hours most often flex.

As a rule of thumb for services of this type, phone lines are least pressured mid-morning and mid-afternoon on midweek days; Monday mornings carry the weekend's accumulated demand and are the slowest time to get through almost everywhere in healthcare.

What to Expect at Your First Visit

First visits run more smoothly when you arrive prepared, and preparation for a dental practice follows a predictable shape.

Bring the paperwork that saves repeating yourself: a list of current medications with doses (a photo of the boxes works), any relevant hospital letters or test results, your NHS number if you know it, and glasses or hearing aids if you use them. If the appointment concerns someone you care for, bring evidence of any legal authority you hold — power of attorney documents change what staff can lawfully discuss with you.

Expect the first appointment to include identity and history checks, a discussion of what you need, and an examination or assessment appropriate to the service. Be direct about two things in particular: everything you are taking (including over-the-counter and herbal products), and what outcome you actually want — clinicians plan differently for "I want to be seen quickly" versus "I want the most thorough option".

Before you leave, make sure three questions have answers: what happens next, who does it, and when. Vague follow-up arrangements are where care most often goes adrift; a specific next step — a booked review, a named referral, a results date with a way to chase it — is the mark of a well-run service, and it is entirely reasonable to ask for it explicitly.

Costs & Funding

NHS dental treatment in England is charged in three fixed bands: Band 1 covers examination, X-rays and preventive advice; Band 2 adds fillings, extractions and root canal work; Band 3 covers laboratory work such as crowns, dentures and bridges. You pay one band charge per course of treatment, not per item — and check-ups, urgent care and treatment for exempt groups (under-18s, pregnant women and new mothers, and those on qualifying benefits) are free or reduced.

Private fees are set by each practice and vary with materials, complexity and location. As a guide, private examinations are commonly priced similarly to an NHS Band 1 charge, while implants, orthodontics and cosmetic work are almost always private-only. Ask Mydentist - Issacs Road - Torquay for a written treatment plan with itemised costs before starting — practices are required to make prices transparent, and any good practice will happily stage treatment across visits to spread the cost.

How to Get There

Mydentist - Issacs Road - Torquay is located at 49 Isaacs Road,Barton,Torquay, in the TQ2 postcode district of Torquay. The full postcode, TQ2 8NA, will take you to the door with any sat-nav or maps app — or use the Google Maps link for this exact location.

If you are travelling by public transport, plan the last leg around the postcode rather than the service name — journey planners resolve postcodes far more reliably. Arriving by car, check parking arrangements when you book: town-centre services often rely on nearby public car parks, while suburban and residential locations usually offer on-site or on-street options.

A note on catchment: some services (particularly NHS-commissioned ones) serve defined areas, so confirm when booking that your address falls within scope. Self-funded and independent services rarely restrict by geography — there, the only catchment question is how far you are willing to travel, repeatedly, for the care involved.

Anyone with access requirements — mobility, sensory or communication — should mention them at booking. Registered providers are legally required to make reasonable adjustments, and doing so is routine when the service knows before you arrive.

If this location is not convenient, the nearest comparable alternative is Torbay Hospital, roughly 1.0 miles away — the nearby providers section below lists more options with distances.

Questions Worth Asking

Experienced patients ask better questions. For a dental practice, this shortlist reliably separates strong services from average ones:

  1. Who exactly will provide my care, and what is their professional registration?
  2. What are the realistic timescales — first appointment, results, and treatment?
  3. What will this cost in total, and what could add to that figure later?
  4. What are the alternatives, including doing nothing for now?
  5. How do you handle problems out of hours, and who do I contact?
  6. What should I expect to feel or notice afterwards, and what would be a warning sign?
  7. How will you keep my GP informed, and what gets written to my record?
  8. If my needs change, how quickly can the plan change with them?

None of these are hostile questions — they are the questions well-led services answer every day without flinching, and hesitation in answering them is itself useful information.

CQC Registration & Quality

Registration with the Care Quality Commission is what permits this service to operate. What helps you choose is everything the regulator publishes about it afterwards.

The CQC inspects against five questions — is the service safe, effective, caring, responsive and well-led — and publishes its findings. For Mydentist - Issacs Road - Torquay, the registered provider is Whitecross Dental Care Limited. The most recent recorded check took place on 28 March 2015. The official CQC record for this location carries the current registration status, ratings where awarded, and every published inspection report.

The rating scale runs Outstanding, Good, Requires Improvement, Inadequate — and context matters when reading it. Good is the expected standard, not a consolation prize; Outstanding is genuinely rare and usually reflects exceptional leadership culture rather than better equipment. A Requires Improvement rating deserves a closer look at which of the five questions dragged it down: a responsive shortfall (waiting times, complaint handling) is a different risk from a safe shortfall (medicines, staffing). Some location types are inspected without ratings at all, so an unrated service is not a warning sign in itself.

Reading a report efficiently: start with the well-led section (it predicts everything else), then safe. Look at the direction of travel across the last two inspections rather than a single snapshot, and treat "requires improvement" with a credible action plan differently from the same rating with repeated findings. If anything in a report concerns you, raising it with the service directly is both fair and revealing — well-run providers answer plainly.

Your Rights, Complaints & Advocacy

Every patient of a CQC-registered service holds a set of enforceable rights, and knowing them changes how confidently you can act when something is not right.

You are entitled to informed consent — a genuine explanation of options, risks and alternatives before treatment, in language you understand, with interpreters provided where needed. You have a right of access to your own records under UK GDPR, free of charge in most cases, within a month of asking. And under the Equality Act, providers must make reasonable adjustments for disability — from step-free access to communication formats — as a legal duty, not a favour.

If care falls short, complain in stages: first to the provider itself (every registered service must operate an accessible complaints procedure and respond within a defined timescale); then, for NHS-funded care, to the Parliamentary and Health Service Ombudsman — or for privately funded care, to the Independent Sector Complaints Adjudication Service where the provider subscribes. Local authority-funded social care complaints escalate to the Local Government and Social Care Ombudsman.

Two further channels matter. The CQC does not investigate individual complaints, but it wants to hear about poor care — reports feed directly into inspection planning, and you can tell it anything in confidence via its website. And if you need help making a complaint about NHS care, every area has a statutory independent advocacy service that is free to use; your council can point you to the current provider.

Choosing a Dental Practice in Torquay

Torquay has 93 CQC-registered healthcare providers in total, of which 15 are dental practices — so genuine comparison is possible before you commit. The full Torquay directory and the local dentists listing let you shortlist alongside this profile.

With 15 dental practices in Torquay, it pays to compare before you register. Check whether the practice is taking NHS patients if that matters to you; read the latest CQC report for the practice; and look at the GDC register if you want to verify an individual clinician. Practical factors decide day-to-day satisfaction: how easy is it to get an appointment, does the practice run late-evening or weekend surgeries, is there wheelchair access, and how does it handle emergencies? A short phone call answers most of this in five minutes.

Frequently Asked Questions

Where is Mydentist - Issacs Road - Torquay located?

Mydentist - Issacs Road - Torquay is at 49 Isaacs Road,Barton,Torquay, TQ2 8NA, in Torquay (South West region). The full postcode works in any sat-nav or journey planner.

How do I contact Mydentist - Issacs Road - Torquay?

Call 01803317340 during opening hours. The practice also runs a website with an enquiry route. For funding-route questions (NHS availability, fees), asking directly by phone gets the current position.

Is Mydentist - Issacs Road - Torquay regulated?

Yes — it is registered with the Care Quality Commission (location ID 1-206140111) under the registered provider Whitecross Dental Care Limited. Registration is a legal requirement for delivering this type of care in England and brings ongoing inspection.

When was Mydentist - Issacs Road - Torquay last checked by the CQC?

The most recent check recorded on the register took place on 28 March 2015. The full inspection history is on the official CQC record linked from this page.

What are the nearest alternatives to Mydentist - Issacs Road - Torquay?

The closest comparable providers are Torbay Hospital (1.0 miles), Mydentist - St Marychurch Court -Torquay (1.0 miles), May House Dental Practice (1.0 miles). Each has a full profile on this site with contact details and registration information.

Is this practice taking new NHS patients?

NHS availability changes frequently as practices fill and reopen their lists. Call the practice directly for today's position — and if the NHS list is closed, ask about the waiting list or use NHS 111's find-a-dentist support.

How often should I have a check-up?

NICE guidance recommends an interval between 3 and 24 months depending on your oral health risk — your dentist will set your recall interval after examining you. Six-monthly visits remain typical for most adults.

What should I do about severe tooth pain right now?

Call the practice and say it is an emergency — most reserve same-day urgent slots. Outside opening hours, call NHS 111 for the local urgent dental service. Only attend A&E if swelling affects breathing or swallowing, or bleeding will not stop.

Does Mydentist - Issacs Road - Torquay treat NHS or private patients?

The public register does not record funding routes, and many providers serve both. Phone the service for the current position — NHS availability in particular changes as capacity fills and reopens, so today's answer beats anything a directory can cache.

Where does the information on this page come from?

Core details — name, address, registration, provider and specialisms — come from the Care Quality Commission register (Open Government Licence v3.0) and are refreshed monthly. Guidance sections reflect how services of this type work across the UK. Always confirm time-sensitive details such as opening hours directly with the provider.

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