Naseby Medical Centre
Contact & location
Care & specialisms
Registration
Contains public sector information licensed under the Open Government Licence v3.0.
About Naseby Medical Centre
Naseby Medical Centre is a CQC-registered GP practice based at 32-34 Naseby Road in Birmingham, within the West Midlands region. The service is directly accountable to the Care Quality Commission for the quality and safety of the care it delivers.
A GP practice is the front door of the NHS: general practitioners diagnose and treat the full range of physical and mental health conditions, manage long-term illnesses such as diabetes, asthma and hypertension, and act as the gateway to specialist hospital care through the referral system. Naseby Medical Centre operates within this system, with every GP registered and revalidated by the General Medical Council and the practice itself inspected by the Care Quality Commission.
Beyond the ten-minute consultation, a modern practice is a small healthcare ecosystem. Practice nurses run immunisation, cervical screening, wound care and chronic disease clinics; clinical pharmacists handle medication reviews; and many practices employ physiotherapists, mental health practitioners and social prescribers you can see directly. NHS England's reforms mean you may be offered one of these professionals instead of a GP when they are the fastest right answer for your problem.
For funding and referral purposes the location sits in the Birmingham local authority area of the West Midlands region, in a city with 1,257 registered healthcare providers of all types — relevant because needs assessments, social-care budgets and many community services are organised along these boundaries.
The CQC's most recent recorded check of this location took place on 30 December 2025. Inspection reports are public documents, and the official record for this location is linked in the registration section below — reading the latest report is the single most reliable way to understand how the service performs day to day.
About the Specialities
General practice is by definition generalist, but every practice has a declared scope on the CQC register describing who it is commissioned and equipped to care for. For Naseby Medical Centre the register records:
Services for everyone
This provider is registered without population restrictions — its service is open to the general public rather than limited to specific age bands or clinical groups. In practice this is the standard registration for mainstream services such as dental practices, GP surgeries and diagnostic clinics.
A practical rule when shortlisting: prefer depth over breadth. A provider registered precisely for your care group — and able to describe its training and staffing for it — usually outperforms one with a longer but shallower list of declarations. And if your needs cross two of these groups at once, make the service explain how it handles the combination; that answer predicts your experience better than any single rating.
Because the regulator inspects providers against their declared specialisms, this list is a dependable starting point for the questions you ask before choosing care.
Services You Can Expect
Not every GP practice offers every service below at every site, so verify the specific treatment you need with Naseby Medical Centre when you book.
GP consultations
Face-to-face, telephone and video appointments for new symptoms, ongoing conditions and mental health concerns — the core of general practice.
Long-term condition management
Structured annual and interim reviews for diabetes, asthma, COPD, heart disease and other chronic conditions, usually nurse-led with GP oversight.
Prescriptions and medication reviews
New prescriptions, repeat prescribing and structured reviews to keep medicines safe and effective — increasingly handled by clinical pharmacists.
Immunisations and vaccinations
Childhood schedules, flu and COVID-19 campaigns, shingles and pneumococcal vaccines, and travel advice where offered.
Health checks and screening
NHS Health Checks for 40–74-year-olds, cervical screening, blood pressure monitoring and referrals into national screening programmes.
Referrals to specialists
Assessment and referral into hospital and community specialist services, including urgent two-week-wait cancer pathways where symptoms justify it.
Minor surgery
Many practices remove skin lesions, inject joints and perform other minor procedures on site, avoiding a hospital visit.
Fit notes and reports
Statements of fitness for work, plus medical reports and forms (some carry a private fee as they fall outside NHS work).
Family planning and sexual health
Contraception advice and prescribing, coil and implant fitting where trained clinicians are available, and sexual health signposting.
How to Book
To contact Naseby Medical Centre directly, call 01213271878.
To be seen at Naseby Medical Centre you first need to be registered — and since 2023 every GP practice in England must accept online registration through the national Register with a GP service, as well as paper forms. You do not need proof of address or immigration status to register, and practices may only refuse if their list is formally closed or you live outside the catchment area.
Once registered, book via the NHS App, the practice's own online system, or by phone. Practices triage demand — a care navigator may ask brief questions to route you to the right professional, which may be a GP, nurse, pharmacist or physiotherapist. For problems that cannot wait, say so clearly: practices hold same-day capacity for urgent cases, and NHS 111 covers evenings and weekends.
The NHS App deserves a special mention: it lets you order repeat prescriptions, view test results and your medical record, and book appointments without phoning at 8am. If you have not activated it, reception at Naseby Medical Centre can give you the linkage details in a couple of minutes.
Opening Hours & Contact Times
Opening hours are one detail the CQC register does not record, so none are shown for Naseby Medical Centre yet — providers add them when claiming their profile. Until then, phone (01213271878) before you set off, particularly on Mondays, Fridays and around public holidays when hours most often flex.
Timing your contact helps: midweek, mid-morning calls typically reach a human fastest, while Monday mornings — when the weekend's queries land all at once — are the hardest time to get through to any healthcare service.
What to Expect at Your First Visit
Whatever brings you to a GP practice, the first appointment covers similar ground — and ten minutes of preparation makes it substantially more useful.
Bring the paperwork that saves repeating yourself: a list of current medications with doses (a photo of the boxes works), any relevant hospital letters or test results, your NHS number if you know it, and glasses or hearing aids if you use them. If the appointment concerns someone you care for, bring evidence of any legal authority you hold — power of attorney documents change what staff can lawfully discuss with you.
Expect the first appointment to include identity and history checks, a discussion of what you need, and an examination or assessment appropriate to the service. Be direct about two things in particular: everything you are taking (including over-the-counter and herbal products), and what outcome you actually want — clinicians plan differently for "I want to be seen quickly" versus "I want the most thorough option".
Before you leave, make sure three questions have answers: what happens next, who does it, and when. Vague follow-up arrangements are where care most often goes adrift; a specific next step — a booked review, a named referral, a results date with a way to chase it — is the mark of a well-run service, and it is entirely reasonable to ask for it explicitly.
Costs & Funding
GP care is free at the point of use for everyone registered with the practice — consultations, nurse clinics, referrals and NHS prescriptions carry no consultation fee. In England a prescription charge applies per item unless you are exempt (under-16s, over-60s, pregnancy, qualifying benefits and certain medical conditions); prepayment certificates cap the cost for anyone needing regular medication.
Some services fall outside NHS work and carry practice-set private fees: travel vaccinations not covered by the NHS, medical reports for insurers or employers, private sick notes, and some forms and letters. Practices publish these fees — ask reception at Naseby Medical Centre for the current list before requesting paperwork.
How to Get There
Naseby Medical Centre is located at 32-34 Naseby Road,Saltley,Birmingham, in the B8 postcode district of Birmingham. The full postcode, B8 3HE, will take you to the door with any sat-nav or maps app — or use the Google Maps link for this exact location.
Planning the journey is worth two minutes at booking time: ask whether parking is available on site or nearby if driving, and use the postcode in any journey planner for buses and trains. If you have mobility needs, say so when booking — services can advise on step-free access and the nearest accessible parking or drop-off point.
Distance deserves honest weighting in your decision. For one-off appointments, travelling across Birmingham — or beyond it — for the right provider is usually worth it; for care involving weekly or daily contact, the calculus reverses, and the B8 area's own options deserve first look before you commit to a longer journey.
Accessibility needs are best flagged in advance: step-free access, hearing loops, interpreters and longer appointments are all reasonable adjustments providers are expected to accommodate under the Equality Act, and a note on your booking makes the visit run as it should.
If this location is not convenient, the nearest comparable alternative is Hamd Medical Practice, roughly 0.2 miles away — the nearby providers section below lists more options with distances.
Questions Worth Asking
The right questions do more than fill an appointment — they reveal how a GP practice thinks. These are the ones that earn their place:
- Who exactly will provide my care, and what is their professional registration?
- What are the realistic timescales — first appointment, results, and treatment?
- What will this cost in total, and what could add to that figure later?
- What are the alternatives, including doing nothing for now?
- How do you handle problems out of hours, and who do I contact?
- What should I expect to feel or notice afterwards, and what would be a warning sign?
- How will you keep my GP informed, and what gets written to my record?
- If my needs change, how quickly can the plan change with them?
None of these are hostile questions — they are the questions well-led services answer every day without flinching, and hesitation in answering them is itself useful information.
CQC Registration & Quality
Every provider on this site is registered with the Care Quality Commission — but registration is the floor, not the ceiling, and the public record lets you judge far more than the badge.
The CQC inspects against five questions — is the service safe, effective, caring, responsive and well-led — and publishes its findings. For Naseby Medical Centre, the registered provider is Naseby Medical Centre. The most recent recorded check took place on 30 December 2025. The official CQC record for this location carries the current registration status, ratings where awarded, and every published inspection report.
The rating scale runs Outstanding, Good, Requires Improvement, Inadequate — and context matters when reading it. Good is the expected standard, not a consolation prize; Outstanding is genuinely rare and usually reflects exceptional leadership culture rather than better equipment. A Requires Improvement rating deserves a closer look at which of the five questions dragged it down: a responsive shortfall (waiting times, complaint handling) is a different risk from a safe shortfall (medicines, staffing). Some location types are inspected without ratings at all, so an unrated service is not a warning sign in itself.
Reading a report efficiently: start with the well-led section (it predicts everything else), then safe. Look at the direction of travel across the last two inspections rather than a single snapshot, and treat "requires improvement" with a credible action plan differently from the same rating with repeated findings. If anything in a report concerns you, raising it with the service directly is both fair and revealing — well-run providers answer plainly.
Your Rights, Complaints & Advocacy
Your relationship with any registered provider sits on a legal foundation worth knowing before you ever need it.
You are entitled to informed consent — a genuine explanation of options, risks and alternatives before treatment, in language you understand, with interpreters provided where needed. You have a right of access to your own records under UK GDPR, free of charge in most cases, within a month of asking. And under the Equality Act, providers must make reasonable adjustments for disability — from step-free access to communication formats — as a legal duty, not a favour.
If care falls short, complain in stages: first to the provider itself (every registered service must operate an accessible complaints procedure and respond within a defined timescale); then, for NHS-funded care, to the Parliamentary and Health Service Ombudsman — or for privately funded care, to the Independent Sector Complaints Adjudication Service where the provider subscribes. Local authority-funded social care complaints escalate to the Local Government and Social Care Ombudsman.
Two further channels matter. The CQC does not investigate individual complaints, but it wants to hear about poor care — reports feed directly into inspection planning, and you can tell it anything in confidence via its website. And if you need help making a complaint about NHS care, every area has a statutory independent advocacy service that is free to use; your council can point you to the current provider.
Choosing a Gp Practice in Birmingham
Birmingham has 1,257 CQC-registered healthcare providers in total, of which 248 are GP practices — so genuine comparison is possible before you commit. The full Birmingham directory and the local gp practices listing let you shortlist alongside this profile.
You have a legal right to choose your GP practice, and with 248 practices in Birmingham there is real choice to exercise. Compare the practical things first: catchment area, appointment availability (the national GP Patient Survey publishes per-practice satisfaction scores), online access, and whether the practice offers evening or weekend appointments through its network. Then read the CQC report — the well-led rating is the best proxy for whether the practice answers its phones and manages its lists properly.
Frequently Asked Questions
Where is Naseby Medical Centre located?
Naseby Medical Centre is at 32-34 Naseby Road,Saltley,Birmingham, B8 3HE, in Birmingham (West Midlands region). The full postcode works in any sat-nav or journey planner.
How do I contact Naseby Medical Centre?
Call 01213271878 during opening hours. For funding-route questions (NHS availability, fees), asking directly by phone gets the current position.
Is Naseby Medical Centre regulated?
Yes — it is registered with the Care Quality Commission (location ID 1-537862501) under the registered provider Naseby Medical Centre. Registration is a legal requirement for delivering this type of care in England and brings ongoing inspection.
When was Naseby Medical Centre last checked by the CQC?
The most recent check recorded on the register took place on 30 December 2025. The full inspection history is on the official CQC record linked from this page.
What are the nearest alternatives to Naseby Medical Centre?
The closest comparable providers are Hamd Medical Practice (0.2 miles), Oakleaf Medical Practice (0.2 miles), Alum Rock Medical Centre (0.2 miles). Each has a full profile on this site with contact details and registration information.
Can I register without proof of address?
Yes. NHS guidance is clear that practices cannot insist on proof of address, ID or immigration status as a condition of registration. If you are refused registration the practice must give you the reason in writing.
How do I see a GP urgently?
Call the practice as early as possible and say the problem is urgent — practices reserve same-day capacity. Evenings and weekends, call NHS 111, which can book you into extended-access hubs or out-of-hours services.
Can I choose a specific GP?
You can express a preference for a named GP and the practice must record it, though for urgent problems you will usually be offered the first available clinician. Continuity matters most for complex, ongoing conditions — say so when booking.
Does Naseby Medical Centre treat NHS or private patients?
The public register does not record funding routes, and many providers serve both. Phone the service for the current position — NHS availability in particular changes as capacity fills and reopens, so today's answer beats anything a directory can cache.
Where does the information on this page come from?
Core details — name, address, registration, provider and specialisms — come from the Care Quality Commission register (Open Government Licence v3.0) and are refreshed monthly. Guidance sections reflect how services of this type work across the UK. Always confirm time-sensitive details such as opening hours directly with the provider.
Nearby GP Practices
Hamd Medical Practice
B8 3SWWashwood Heath Primary Care Centre,4 Clodeshall Road,Birmingham
Oakleaf Medical Practice
B8 3SWWashwood Heath Health Centre,Clodeshall Road,Birmingham
Alum Rock Medical Centre
B8 3QD27-29 Highfield Road,Alum Rock,Birmingham
Saltley Centre for Health Care
B8 1RZ1 Cradock Road,Saltley,Birmingham
Amaanah Medical Practice
B8 1RZCradock Road,Saltley,Birmingham
Greenfield Medical Practice
B8 1RT38 Havelock Road,Birmingham