Prime Health Diagnostics

Prime Health Diagnostics operates from Unit 10 and 11 Horizon Business Village in Weybridge, holding CQC registration as a diagnostic and imaging centre, within the South East region. The registered provider is Prime Health Diagnostics Ltd, the legal entity accountable to the regulator for the quality and safety of care delivered here.

A diagnostic and screening service carries out the tests that answer clinical questions: imaging such as X-ray, ultrasound, CT and MRI; physiological measurement such as ECGs and echocardiograms; and screening programmes from blood tests to endoscopy. Prime Health Diagnostics operates under CQC registration, with imaging additionally governed by IR(ME)R — the regulations controlling every use of ionising radiation on patients in the UK.

The sector spans NHS community diagnostic centres, hospital outpatient departments and independent clinics offering self-pay scans. The practical differences are speed and referral route: NHS diagnostics are free but scheduled by clinical priority, while independent centres like many in this category offer scans within days for a fixed fee — often with a GP or specialist referral still required for clinically appropriate imaging.

Administratively, the service falls under Surrey, within the South East region, in a city with 32 registered healthcare providers of all types. That local footprint matters for social-care funding and community-service referrals, both of which are organised at local-authority level.

The CQC's most recent recorded check of this location took place on 19 March 2019. Inspection reports are public documents, and the official record for this location is linked in the registration section below — reading the latest report is the single most reliable way to understand how the service performs day to day.

Diagnostic providers register for defined service types and populations. The CQC record for Prime Health Diagnostics lists:

Caring for children (0 - 18yrs)

A children's registration brings its own regulatory expectations: paediatric-trained staff, enhanced safeguarding arrangements aligned to children's legislation, family-centred care planning, and premises and equipment appropriate to children and young people rather than scaled-down adult services.

Sensory impairments

Registration for sensory impairment means the service has declared competence in supporting people with sight or hearing loss: communication adjustments (BSL access, deafblind manual, large print), environmental design, and staff awareness that prevents sensory loss being mistaken for cognitive decline.

Caring for adults under 65 yrs

Registration for working-age adults signals a service oriented around different goals than elderly care: maintaining employment and family roles, rehabilitation and independence, and care plans built around an active life rather than primarily around frailty management.

Dementia

A dementia registration means the provider has declared — and is inspected on — specific competence in dementia care: staff trained in communication and distress-reduction techniques, environments designed to reduce confusion, consistent staffing to preserve familiarity, and lawful use of the Mental Capacity Act when decisions must be made for someone who cannot make them alone.

Learning disabilities

Providers registered for learning disability support are expected to work to national standards emphasising choice, community participation and the least restrictive support possible. Look for evidence of communication tailored to the person (easy-read, Makaton), annual health checks facilitation, and positive behaviour support in place of restrictive practice.

Mental health conditions

This registration covers support for people living with mental illness — from anxiety and depression through severe and enduring conditions. Expect staff trained in mental health, risk assessment and crisis planning, and joint working with community mental health teams and, where relevant, the Mental Health Act framework.

Caring for adults over 65 yrs

The service is registered to care for older adults, which carries practical expectations: staff trained in frailty, falls prevention and pressure-area care; environments that accommodate reduced mobility; and care planning that accounts for multiple long-term conditions and polypharmacy — the norm rather than the exception over 65.

Substance misuse problems

The provider is registered to support people with drug or alcohol problems. Depending on the service this spans structured detoxification, residential rehabilitation programmes, or community support — with clinical governance around withdrawal management, relapse prevention and safeguarding at its core.

Eating disorders

The provider is registered to care for people with eating disorders — a specialism demanding close medical monitoring, structured meal support, psychological therapy and coordinated working with specialist eating disorder teams, given the serious physical risks these conditions carry.

Physical disabilities

The service is registered to support people with physical disabilities, implying accessible premises and equipment, moving-and-handling trained staff, and care planning that maximises independence — including aids, adaptations and coordination with occupational therapy and wheelchair services.

Use these declarations actively: they tell you which providers are even eligible for your situation, and they give you the vocabulary for sharper questions. Needs that span more than one group deserve special attention — ask any prospective service how the care plan will address both together, and listen for specifics rather than reassurance.

Treat these declarations as the service's public promise — inspectors check against them, and you are entitled to ask exactly how each one shows up in staffing and daily practice.

This reflects the standard service range of a diagnostic and imaging centre; Prime Health Diagnostics will confirm which of these are offered on site and which are arranged by referral.

X-ray (plain radiography)

Fast imaging of bones, joints and chest — the workhorse test for fractures, chest infections and joint disease.

Ultrasound

Radiation-free imaging of soft tissues, abdomen, pelvis, vascular flow and pregnancy, performed by sonographers or radiologists.

MRI scanning

Detailed cross-sectional imaging of the brain, spine, joints and soft tissues without radiation — the definitive test for many musculoskeletal and neurological questions.

CT scanning

Rapid cross-sectional imaging used for trauma, cancer staging, and chest and abdominal diagnosis, using carefully justified radiation doses.

Blood tests and pathology

Phlebotomy and laboratory analysis from routine profiles to specialist panels, with results returned to the referring clinician.

ECG and cardiac diagnostics

Resting and ambulatory ECGs, echocardiography and blood-pressure monitoring for palpitations, murmurs and hypertension.

Health screening packages

Structured check-ups combining bloods, imaging and physiological tests — useful when targeted at personal risk factors rather than bought off the shelf.

Reporting and second opinions

Consultant radiologist reporting with defined turnaround times, and second-opinion reviews of existing imaging.

To contact Prime Health Diagnostics directly, call 01293534043 or use the enquiry route on its website (linked in the contact section above).

For NHS diagnostics, your GP or specialist refers you and the service contacts you with an appointment — you often have a legal right to choose where that referral goes, so you can name Prime Health Diagnostics if it holds an NHS contract for the test you need. For self-pay imaging, contact the centre directly; most independent providers can scan within days.

Even privately, expect to need a referral for most imaging: IR(ME)R requires clinical justification for anything involving radiation, and responsible providers apply the same discipline to MRI and ultrasound. Many self-pay centres offer a short screening consultation that generates the referral where appropriate — factor its cost and time into your comparison.

Before you book, confirm three practical points: whether the price includes the consultant's report (not just the scan), the turnaround time for results, and how images are shared with your GP or specialist — a scan without a competent report and an onward plan is money poorly spent.

Published opening hours for Prime Health Diagnostics are not yet held on this profile — the register does not record them, and hours appear here once the provider claims and completes its listing. A quick phone call (01293534043) remains the definitive check, and it is worth making even where hours are published, since bank holidays and staffing can change a given day.

Timing your contact helps: midweek, mid-morning calls typically reach a human fastest, while Monday mornings — when the weekend's queries land all at once — are the hardest time to get through to any healthcare service.

First visits run more smoothly when you arrive prepared, and preparation for a diagnostic and imaging centre follows a predictable shape.

Bring the paperwork that saves repeating yourself: a list of current medications with doses (a photo of the boxes works), any relevant hospital letters or test results, your NHS number if you know it, and glasses or hearing aids if you use them. If the appointment concerns someone you care for, bring evidence of any legal authority you hold — power of attorney documents change what staff can lawfully discuss with you.

Expect the first appointment to include identity and history checks, a discussion of what you need, and an examination or assessment appropriate to the service. Be direct about two things in particular: everything you are taking (including over-the-counter and herbal products), and what outcome you actually want — clinicians plan differently for "I want to be seen quickly" versus "I want the most thorough option".

Before you leave, make sure three questions have answers: what happens next, who does it, and when. Vague follow-up arrangements are where care most often goes adrift; a specific next step — a booked review, a named referral, a results date with a way to chase it — is the mark of a well-run service, and it is entirely reasonable to ask for it explicitly.

NHS diagnostic tests are free; waiting times vary by test and region, with community diagnostic centres steadily reducing them. Self-pay prices are usually fixed per scan and region-dependent — always compare like for like: with or without contrast, number of body areas, and whether the radiologist's report and a results consultation are included in the quoted price.

If you hold private medical insurance, imaging is normally covered when a specialist requests it — obtain pre-authorisation first, as insurers may direct you to contracted networks. For self-funders, ask about package pricing when several tests are needed; bundled diagnostics are commonly discounted.

Prime Health Diagnostics is located at Unit 10 and 11 Horizon Business Village,1 Brooklands Road,Weybridge, in the KT13 postcode district of Weybridge. The full postcode, KT13 0TJ, will take you to the door with any sat-nav or maps app — or use the Google Maps link for this exact location.

Planning the journey is worth two minutes at booking time: ask whether parking is available on site or nearby if driving, and use the postcode in any journey planner for buses and trains. If you have mobility needs, say so when booking — services can advise on step-free access and the nearest accessible parking or drop-off point.

Distance deserves honest weighting in your decision. For one-off appointments, travelling across Weybridge — or beyond it — for the right provider is usually worth it; for care involving weekly or daily contact, the calculus reverses, and the KT13 area's own options deserve first look before you commit to a longer journey.

If you use a wheelchair, travel with a carer, or need any adjustment — a quieter waiting area, longer appointment, or interpreter — raise it when booking rather than on arrival. CQC-registered providers are expected to make reasonable adjustments under the Equality Act, and almost all handle them smoothly given notice.

If this location is not convenient, the nearest comparable alternative is One Heart Clinic Weybridge, roughly 0.0 miles away — the nearby providers section below lists more options with distances.

The right questions do more than fill an appointment — they reveal how a diagnostic and imaging centre thinks. These are the ones that earn their place:

1. Who exactly will provide my care, and what is their professional registration?
2. What are the realistic timescales — first appointment, results, and treatment?
3. What will this cost in total, and what could add to that figure later?
4. What are the alternatives, including doing nothing for now?
5. How do you handle problems out of hours, and who do I contact?
6. What should I expect to feel or notice afterwards, and what would be a warning sign?
7. How will you keep my GP informed, and what gets written to my record?
8. If my needs change, how quickly can the plan change with them?

Write the answers down during the conversation — comparing them across two or three providers turns an anxious choice into an informed one.

Registration with the Care Quality Commission is what permits this service to operate. What helps you choose is everything the regulator publishes about it afterwards.

The CQC inspects against five questions — is the service safe, effective, caring, responsive and well-led — and publishes its findings. For Prime Health Diagnostics, the registered provider is Prime Health Diagnostics Ltd. The most recent recorded check took place on 19 March 2019. The official CQC record for this location carries the current registration status, ratings where awarded, and every published inspection report.

The rating scale runs Outstanding, Good, Requires Improvement, Inadequate — and context matters when reading it. Good is the expected standard, not a consolation prize; Outstanding is genuinely rare and usually reflects exceptional leadership culture rather than better equipment. A Requires Improvement rating deserves a closer look at which of the five questions dragged it down: a responsive shortfall (waiting times, complaint handling) is a different risk from a safe shortfall (medicines, staffing). Some location types are inspected without ratings at all, so an unrated service is not a warning sign in itself.

Reading a report efficiently: start with the well-led section (it predicts everything else), then safe. Look at the direction of travel across the last two inspections rather than a single snapshot, and treat "requires improvement" with a credible action plan differently from the same rating with repeated findings. If anything in a report concerns you, raising it with the service directly is both fair and revealing — well-run providers answer plainly.

Every patient of a CQC-registered service holds a set of enforceable rights, and knowing them changes how confidently you can act when something is not right.

You are entitled to informed consent — a genuine explanation of options, risks and alternatives before treatment, in language you understand, with interpreters provided where needed. You have a right of access to your own records under UK GDPR, free of charge in most cases, within a month of asking. And under the Equality Act, providers must make reasonable adjustments for disability — from step-free access to communication formats — as a legal duty, not a favour.

If care falls short, complain in stages: first to the provider itself (every registered service must operate an accessible complaints procedure and respond within a defined timescale); then, for NHS-funded care, to the Parliamentary and Health Service Ombudsman — or for privately funded care, to the Independent Sector Complaints Adjudication Service where the provider subscribes. Local authority-funded social care complaints escalate to the Local Government and Social Care Ombudsman.

Two further channels matter. The CQC does not investigate individual complaints, but it wants to hear about poor care — reports feed directly into inspection planning, and you can tell it anything in confidence via its website. And if you need help making a complaint about NHS care, every area has a statutory independent advocacy service that is free to use; your council can point you to the current provider.

Weybridge has 32 CQC-registered healthcare providers in total, of which 2 are diagnostic and imaging centres — so genuine comparison is possible before you commit. The full Weybridge directory and the local diagnostics & imaging listing let you shortlist alongside this profile.

Among the 2 diagnostic providers serving Weybridge, quality hides in the reporting rather than the machine. Ask who reports the scans (consultant radiologists, and in what subspecialty), the target turnaround, and whether the centre participates in external quality assurance. For imaging with radiation, accreditation such as QSI (the UK's imaging quality standard) is a strong positive signal.

Where is Prime Health Diagnostics located?

Prime Health Diagnostics is at Unit 10 and 11 Horizon Business Village,1 Brooklands Road,Weybridge, KT13 0TJ, in Weybridge (South East region). The full postcode works in any sat-nav or journey planner.

How do I contact Prime Health Diagnostics?

Call 01293534043 during opening hours. The practice also runs a website with an enquiry route. For funding-route questions (NHS availability, fees), asking directly by phone gets the current position.

Is Prime Health Diagnostics regulated?

Yes — it is registered with the Care Quality Commission (location ID 1-435583843) under the registered provider Prime Health Diagnostics Ltd. Registration is a legal requirement for delivering this type of care in England and brings ongoing inspection.

When was Prime Health Diagnostics last checked by the CQC?

The most recent check recorded on the register took place on 19 March 2019. The full inspection history is on the official CQC record linked from this page.

What are the nearest alternatives to Prime Health Diagnostics?

The closest comparable providers are One Heart Clinic Weybridge (0.0 miles), Nuffield Health West Byfleet Fitness and Wellbeing Centre (1.8 miles), Health First Surrey (2.4 miles). Each has a full profile on this site with contact details and registration information.

Do I need a referral for a private scan?

Usually yes — radiation-based tests legally require clinical justification, and reputable centres also require referrals for MRI and ultrasound. Many centres can arrange a brief referral consultation if you do not have one.

How quickly will I get results?

Independent centres commonly report within 48 hours to a week depending on the test; NHS turnaround varies by priority. Confirm the reporting time and how results reach your referring clinician before booking.

Is a health screening package worth it?

Only when tailored: age, family history and symptoms should drive test selection. A targeted conversation with a clinician beats an off-the-shelf bundle — and any incidental findings need a plan for follow-up, so ask how the centre handles them.

Does Prime Health Diagnostics treat NHS or private patients?

The public register does not record funding routes, and many providers serve both. Phone the service for the current position — NHS availability in particular changes as capacity fills and reopens, so today's answer beats anything a directory can cache.

Where does the information on this page come from?

Core details — name, address, registration, provider and specialisms — come from the Care Quality Commission register (Open Government Licence v3.0) and are refreshed monthly. Guidance sections reflect how services of this type work across the UK. Always confirm time-sensitive details such as opening hours directly with the provider.