Randox Health Liverpool
Contact & location
Care & specialisms
Registration
Contains public sector information licensed under the Open Government Licence v3.0.
About Randox Health Liverpool
Randox Health Liverpool operates from Ground Floor Unit Exchange Station in Liverpool, holding CQC registration as a diagnostic and imaging centre, within the North West region. The registered provider is Randox Health London Ltd, the legal entity accountable to the regulator for the quality and safety of care delivered here.
A diagnostic and screening service carries out the tests that answer clinical questions: imaging such as X-ray, ultrasound, CT and MRI; physiological measurement such as ECGs and echocardiograms; and screening programmes from blood tests to endoscopy. Randox Health Liverpool operates under CQC registration, with imaging additionally governed by IR(ME)R — the regulations controlling every use of ionising radiation on patients in the UK.
The sector spans NHS community diagnostic centres, hospital outpatient departments and independent clinics offering self-pay scans. The practical differences are speed and referral route: NHS diagnostics are free but scheduled by clinical priority, while independent centres like many in this category offer scans within days for a fixed fee — often with a GP or specialist referral still required for clinically appropriate imaging.
For funding and referral purposes the location sits in the Liverpool local authority area of the North West region, in a city with 707 registered healthcare providers of all types — relevant because needs assessments, social-care budgets and many community services are organised along these boundaries.
The CQC's most recent recorded check of this location took place on 23 June 2022. Inspection reports are public documents, and the official record for this location is linked in the registration section below — reading the latest report is the single most reliable way to understand how the service performs day to day.
About the Specialities
Diagnostic providers register for defined service types and populations. The CQC record for Randox Health Liverpool lists:
Caring for adults under 65 yrs
Registration for working-age adults signals a service oriented around different goals than elderly care: maintaining employment and family roles, rehabilitation and independence, and care plans built around an active life rather than primarily around frailty management.
Caring for adults over 65 yrs
The service is registered to care for older adults, which carries practical expectations: staff trained in frailty, falls prevention and pressure-area care; environments that accommodate reduced mobility; and care planning that accounts for multiple long-term conditions and polypharmacy — the norm rather than the exception over 65.
Use these declarations actively: they tell you which providers are even eligible for your situation, and they give you the vocabulary for sharper questions. Needs that span more than one group deserve special attention — ask any prospective service how the care plan will address both together, and listen for specifics rather than reassurance.
Declared specialisms are commitments, not decorations: the CQC inspects against them, and they are a fair basis for direct questions when you contact the service.
Services You Can Expect
This reflects the standard service range of a diagnostic and imaging centre; Randox Health Liverpool will confirm which of these are offered on site and which are arranged by referral.
X-ray (plain radiography)
Fast imaging of bones, joints and chest — the workhorse test for fractures, chest infections and joint disease.
Ultrasound
Radiation-free imaging of soft tissues, abdomen, pelvis, vascular flow and pregnancy, performed by sonographers or radiologists.
MRI scanning
Detailed cross-sectional imaging of the brain, spine, joints and soft tissues without radiation — the definitive test for many musculoskeletal and neurological questions.
CT scanning
Rapid cross-sectional imaging used for trauma, cancer staging, and chest and abdominal diagnosis, using carefully justified radiation doses.
Blood tests and pathology
Phlebotomy and laboratory analysis from routine profiles to specialist panels, with results returned to the referring clinician.
ECG and cardiac diagnostics
Resting and ambulatory ECGs, echocardiography and blood-pressure monitoring for palpitations, murmurs and hypertension.
Health screening packages
Structured check-ups combining bloods, imaging and physiological tests — useful when targeted at personal risk factors rather than bought off the shelf.
Reporting and second opinions
Consultant radiologist reporting with defined turnaround times, and second-opinion reviews of existing imaging.
How to Book
To contact Randox Health Liverpool directly, call 01516650700 or use the enquiry route on its website (linked in the contact section above).
For NHS diagnostics, your GP or specialist refers you and the service contacts you with an appointment — you often have a legal right to choose where that referral goes, so you can name Randox Health Liverpool if it holds an NHS contract for the test you need. For self-pay imaging, contact the centre directly; most independent providers can scan within days.
Even privately, expect to need a referral for most imaging: IR(ME)R requires clinical justification for anything involving radiation, and responsible providers apply the same discipline to MRI and ultrasound. Many self-pay centres offer a short screening consultation that generates the referral where appropriate — factor its cost and time into your comparison.
Before you book, confirm three practical points: whether the price includes the consultant's report (not just the scan), the turnaround time for results, and how images are shared with your GP or specialist — a scan without a competent report and an onward plan is money poorly spent.
Opening Hours & Contact Times
Opening hours are one detail the CQC register does not record, so none are shown for Randox Health Liverpool yet — providers add them when claiming their profile. Until then, phone (01516650700) before you set off, particularly on Mondays, Fridays and around public holidays when hours most often flex.
Timing your contact helps: midweek, mid-morning calls typically reach a human fastest, while Monday mornings — when the weekend's queries land all at once — are the hardest time to get through to any healthcare service.
What to Expect at Your First Visit
A first appointment at a diagnostic and imaging centre is part assessment, part administration — and you control how productive the assessment half is.
Bring the paperwork that saves repeating yourself: a list of current medications with doses (a photo of the boxes works), any relevant hospital letters or test results, your NHS number if you know it, and glasses or hearing aids if you use them. If the appointment concerns someone you care for, bring evidence of any legal authority you hold — power of attorney documents change what staff can lawfully discuss with you.
Expect the first appointment to include identity and history checks, a discussion of what you need, and an examination or assessment appropriate to the service. Be direct about two things in particular: everything you are taking (including over-the-counter and herbal products), and what outcome you actually want — clinicians plan differently for "I want to be seen quickly" versus "I want the most thorough option".
Before you leave, make sure three questions have answers: what happens next, who does it, and when. Vague follow-up arrangements are where care most often goes adrift; a specific next step — a booked review, a named referral, a results date with a way to chase it — is the mark of a well-run service, and it is entirely reasonable to ask for it explicitly.
Costs & Funding
NHS diagnostic tests are free; waiting times vary by test and region, with community diagnostic centres steadily reducing them. Self-pay prices are usually fixed per scan and region-dependent — always compare like for like: with or without contrast, number of body areas, and whether the radiologist's report and a results consultation are included in the quoted price.
If you hold private medical insurance, imaging is normally covered when a specialist requests it — obtain pre-authorisation first, as insurers may direct you to contracted networks. For self-funders, ask about package pricing when several tests are needed; bundled diagnostics are commonly discounted.
How to Get There
The service operates from Ground Floor Unit Exchange Station,Tithebarn Street,Liverpool in Liverpool — postcode L2 2QP, within the L2 district. For turn-by-turn directions, the full postcode is the reliable input for any navigation app — or use the Google Maps link for this exact location.
If you are travelling by public transport, plan the last leg around the postcode rather than the service name — journey planners resolve postcodes far more reliably. Arriving by car, check parking arrangements when you book: town-centre services often rely on nearby public car parks, while suburban and residential locations usually offer on-site or on-street options.
Think about journey frequency before fixating on any single provider: a one-off assessment justifies travel, but ongoing care multiplies every mile. With 707 providers of all types across Liverpool, most neighbourhoods — including L2 — have credible options within a short journey.
Anyone with access requirements — mobility, sensory or communication — should mention them at booking. Registered providers are legally required to make reasonable adjustments, and doing so is routine when the service knows before you arrive.
If this location is not convenient, the nearest comparable alternative is Cotton Exchange, roughly 0.1 miles away — the nearby providers section below lists more options with distances.
Questions Worth Asking
The right questions do more than fill an appointment — they reveal how a diagnostic and imaging centre thinks. These are the ones that earn their place:
- Who exactly will provide my care, and what is their professional registration?
- What are the realistic timescales — first appointment, results, and treatment?
- What will this cost in total, and what could add to that figure later?
- What are the alternatives, including doing nothing for now?
- How do you handle problems out of hours, and who do I contact?
- What should I expect to feel or notice afterwards, and what would be a warning sign?
- How will you keep my GP informed, and what gets written to my record?
- If my needs change, how quickly can the plan change with them?
Write the answers down during the conversation — comparing them across two or three providers turns an anxious choice into an informed one.
CQC Registration & Quality
Every provider on this site is registered with the Care Quality Commission — but registration is the floor, not the ceiling, and the public record lets you judge far more than the badge.
The CQC inspects against five questions — is the service safe, effective, caring, responsive and well-led — and publishes its findings. For Randox Health Liverpool, the registered provider is Randox Health London Ltd. The most recent recorded check took place on 23 June 2022. The official CQC record for this location carries the current registration status, ratings where awarded, and every published inspection report.
The rating scale runs Outstanding, Good, Requires Improvement, Inadequate — and context matters when reading it. Good is the expected standard, not a consolation prize; Outstanding is genuinely rare and usually reflects exceptional leadership culture rather than better equipment. A Requires Improvement rating deserves a closer look at which of the five questions dragged it down: a responsive shortfall (waiting times, complaint handling) is a different risk from a safe shortfall (medicines, staffing). Some location types are inspected without ratings at all, so an unrated service is not a warning sign in itself.
Reading a report efficiently: start with the well-led section (it predicts everything else), then safe. Look at the direction of travel across the last two inspections rather than a single snapshot, and treat "requires improvement" with a credible action plan differently from the same rating with repeated findings. If anything in a report concerns you, raising it with the service directly is both fair and revealing — well-run providers answer plainly.
Your Rights, Complaints & Advocacy
Care in England comes with legal rights attached — most people only discover them when something goes wrong, which is precisely the wrong moment to start learning.
You are entitled to informed consent — a genuine explanation of options, risks and alternatives before treatment, in language you understand, with interpreters provided where needed. You have a right of access to your own records under UK GDPR, free of charge in most cases, within a month of asking. And under the Equality Act, providers must make reasonable adjustments for disability — from step-free access to communication formats — as a legal duty, not a favour.
If care falls short, complain in stages: first to the provider itself (every registered service must operate an accessible complaints procedure and respond within a defined timescale); then, for NHS-funded care, to the Parliamentary and Health Service Ombudsman — or for privately funded care, to the Independent Sector Complaints Adjudication Service where the provider subscribes. Local authority-funded social care complaints escalate to the Local Government and Social Care Ombudsman.
Two further channels matter. The CQC does not investigate individual complaints, but it wants to hear about poor care — reports feed directly into inspection planning, and you can tell it anything in confidence via its website. And if you need help making a complaint about NHS care, every area has a statutory independent advocacy service that is free to use; your council can point you to the current provider.
Choosing a Diagnostic And Imaging Centre in Liverpool
Liverpool has 707 CQC-registered healthcare providers in total, of which 13 are diagnostic and imaging centres — so genuine comparison is possible before you commit. The full Liverpool directory and the local diagnostics & imaging listing let you shortlist alongside this profile.
Among the 13 diagnostic providers serving Liverpool, quality hides in the reporting rather than the machine. Ask who reports the scans (consultant radiologists, and in what subspecialty), the target turnaround, and whether the centre participates in external quality assurance. For imaging with radiation, accreditation such as QSI (the UK's imaging quality standard) is a strong positive signal.
Frequently Asked Questions
Where is Randox Health Liverpool located?
Randox Health Liverpool is at Ground Floor Unit Exchange Station,Tithebarn Street,Liverpool, L2 2QP, in Liverpool (North West region). The full postcode works in any sat-nav or journey planner.
How do I contact Randox Health Liverpool?
Call 01516650700 during opening hours. The practice also runs a website with an enquiry route. For funding-route questions (NHS availability, fees), asking directly by phone gets the current position.
Is Randox Health Liverpool regulated?
Yes — it is registered with the Care Quality Commission (location ID 1-5060909853) under the registered provider Randox Health London Ltd. Registration is a legal requirement for delivering this type of care in England and brings ongoing inspection.
When was Randox Health Liverpool last checked by the CQC?
The most recent check recorded on the register took place on 23 June 2022. The full inspection history is on the official CQC record linked from this page.
What are the nearest alternatives to Randox Health Liverpool?
The closest comparable providers are Cotton Exchange (0.1 miles), InHealth Community Diagnostic Centre - Liverpool Duke Street (0.8 miles), The Liverpool Varicose Veins Clinic (1.0 miles). Each has a full profile on this site with contact details and registration information.
Do I need a referral for a private scan?
Usually yes — radiation-based tests legally require clinical justification, and reputable centres also require referrals for MRI and ultrasound. Many centres can arrange a brief referral consultation if you do not have one.
How quickly will I get results?
Independent centres commonly report within 48 hours to a week depending on the test; NHS turnaround varies by priority. Confirm the reporting time and how results reach your referring clinician before booking.
Is a health screening package worth it?
Only when tailored: age, family history and symptoms should drive test selection. A targeted conversation with a clinician beats an off-the-shelf bundle — and any incidental findings need a plan for follow-up, so ask how the centre handles them.
Does Randox Health Liverpool treat NHS or private patients?
The public register does not record funding routes, and many providers serve both. Phone the service for the current position — NHS availability in particular changes as capacity fills and reopens, so today's answer beats anything a directory can cache.
Where does the information on this page come from?
Core details — name, address, registration, provider and specialisms — come from the Care Quality Commission register (Open Government Licence v3.0) and are refreshed monthly. Guidance sections reflect how services of this type work across the UK. Always confirm time-sensitive details such as opening hours directly with the provider.
Nearby Diagnostics & Imaging
Cotton Exchange
L3 9LQGround Floor Suite G15,Cotton Exchange,Liverpool
InHealth Community Diagnostic Centre - Liverpool Duke Street
L1 5BF153-155 Duke Street,Ropewalks,Liverpool
The Liverpool Varicose Veins Clinic
L1 9EX73-75,Rodney Street,Liverpool
Wirral University Teaching Hospital NHS Foundation Trust
CH44 7ANSt. Pauls Road,Wallasey
Liverpool Women's Hospital
L8 7SSCrown Street,Liverpool
York Centre
L15 2HEYork Centre,Smithdown Health Park, Smithdown Road,Liverpool