Sense 12 Oakfield Road

Located at 12 Oakfield Road, Sense 12 Oakfield Road serves Birmingham and the surrounding area as a registered supported living service, within the West Midlands region. The registered provider is Sense, the legal entity accountable to the regulator for the quality and safety of care delivered here.

Supported living enables adults with learning disabilities, autism, mental health needs or physical disabilities to live in their own homes — usually a rented flat or shared house — with care and support workers visiting or on site for anywhere from a few hours a week to 24 hours a day. Unlike a care home, the person holds their own tenancy: they choose who supports them, and housing and care are legally separate. Sense 12 Oakfield Road is CQC-registered for the personal-care element of this support.

The model matters because it changes the power relationship. In supported living, support is built around the person's tenancy rights and choices — what time to get up, what to eat, who visits — and commissioners increasingly prefer it to residential care for working-age adults. Done well, it delivers genuine independence with a safety net; the quality of the provider determines which half of that sentence dominates.

The CQC's most recent recorded check of this location took place on 28 March 2024. Inspection reports are public documents, and the official record for this location is linked in the registration section below — reading the latest report is the single most reliable way to understand how the service performs day to day.

Supported living providers register for the groups they are trained and organised to support — the CQC record for Sense 12 Oakfield Road lists:

Sensory impairments

Registration for sensory impairment means the service has declared competence in supporting people with sight or hearing loss: communication adjustments (BSL access, deafblind manual, large print), environmental design, and staff awareness that prevents sensory loss being mistaken for cognitive decline.

Caring for adults under 65 yrs

Registration for working-age adults signals a service oriented around different goals than elderly care: maintaining employment and family roles, rehabilitation and independence, and care plans built around an active life rather than primarily around frailty management.

Dementia

A dementia registration means the provider has declared — and is inspected on — specific competence in dementia care: staff trained in communication and distress-reduction techniques, environments designed to reduce confusion, consistent staffing to preserve familiarity, and lawful use of the Mental Capacity Act when decisions must be made for someone who cannot make them alone.

Learning disabilities

Providers registered for learning disability support are expected to work to national standards emphasising choice, community participation and the least restrictive support possible. Look for evidence of communication tailored to the person (easy-read, Makaton), annual health checks facilitation, and positive behaviour support in place of restrictive practice.

Physical disabilities

The service is registered to support people with physical disabilities, implying accessible premises and equipment, moving-and-handling trained staff, and care planning that maximises independence — including aids, adaptations and coordination with occupational therapy and wheelchair services.

Declared specialisms are commitments, not decorations: the CQC inspects against them, and they are a fair basis for direct questions when you contact the service.

Not every supported living service offers every service below at every site, so verify the specific treatment you need with Sense 12 Oakfield Road when you book.

Daily living support

Help with cooking, shopping, budgeting, cleaning and correspondence — building skills rather than creating dependence.

Personal care

Where needed, support with washing, dressing and medication, delivered under the person's own roof and routine.

Community access

Support to work, volunteer, study, and take part in social activities — the outcomes commissioners actually measure.

Positive behaviour support

For people whose behaviour challenges, structured PBS plans that reduce restrictions rather than manage them indefinitely.

Tenancy support

Help maintaining the tenancy itself: understanding agreements, managing utilities, and liaising with landlords.

Health coordination

Support to attend GP, dental and hospital appointments, and annual health checks for people with learning disabilities.

24-hour and waking-night support

For those with higher needs, staff on site around the clock — while preserving the person's tenancy and choice.

To contact Sense 12 Oakfield Road directly, call 01214725114.

Access to supported living with Sense 12 Oakfield Road almost always runs through the local authority: an adult social care needs assessment establishes eligible needs, a support plan sets out hours and outcomes, and a personal budget funds it. Families can approach the provider directly to visit services and join waiting lists in parallel — vacancy timing depends on suitable housing being available, so early conversations pay off.

Self-funders and families holding direct payments can contract directly with the provider. Either way, insist on a proper matching process: a good provider will introduce the prospective tenant to housemates and staff, run trial visits, and be honest when a vacancy is a poor match. Rushed placements to fill voids are the sector's most common failure.

Housing is arranged separately — usually a housing association tenancy, sometimes a family-owned property. Check benefit implications carefully: housing costs are typically covered by Housing Benefit or Universal Credit housing element, and the tenancy must be genuine for those to apply.

Support costs are usually funded through a local-authority personal budget following assessment, with the person contributing according to a financial assessment of income and benefits (capital thresholds mirror other social care). Housing costs sit separately and are normally met through Housing Benefit for eligible tenants; day-to-day living costs come from the person's benefits or income, exactly as for any tenant.

For people with the most complex needs, joint NHS/social-care funding or full NHS Continuing Healthcare may apply. Ask the social worker to be explicit about which budget funds which element — disputes between health and social care funders should never delay support, and families are entitled to see the support plan and costings.

You will find Sense 12 Oakfield Road at 12 Oakfield Road,Selly Park,Birmingham. The B29 7EJ postcode places it in the B29 district of Birmingham, and entering the full postcode into a sat-nav or maps app will route you precisely — or use the Google Maps link for this exact location.

Planning the journey is worth two minutes at booking time: ask whether parking is available on site or nearby if driving, and use the postcode in any journey planner for buses and trains. If you have mobility needs, say so when booking — services can advise on step-free access and the nearest accessible parking or drop-off point.

If you use a wheelchair, travel with a carer, or need any adjustment — a quieter waiting area, longer appointment, or interpreter — raise it when booking rather than on arrival. CQC-registered providers are expected to make reasonable adjustments under the Equality Act, and almost all handle them smoothly given notice.

If this location is not convenient, the nearest comparable alternative is Simply HomeCare LTD, roughly 1.0 miles away — the nearby providers section below lists more options with distances.

Every provider on this site is registered with the Care Quality Commission — but registration is the floor, not the ceiling, and the public record lets you judge far more than the badge.

The CQC inspects against five questions — is the service safe, effective, caring, responsive and well-led — and publishes its findings. For Sense 12 Oakfield Road, the registered provider is Sense. The most recent recorded check took place on 28 March 2024. The official CQC record for this location carries the current registration status, ratings where awarded, and every published inspection report.

Reading a report efficiently: start with the well-led section (it predicts everything else), then safe. Look at the direction of travel across the last two inspections rather than a single snapshot, and treat "requires improvement" with a credible action plan differently from the same rating with repeated findings. If anything in a report concerns you, raising it with the service directly is both fair and revealing — well-run providers answer plainly.

Birmingham has 1,257 CQC-registered healthcare providers in total, of which 226 are supported living services — so genuine comparison is possible before you commit. The full Birmingham directory and the local supported living listing let you shortlist alongside this profile.

Comparing the 226 supported living providers around Birmingham, look past glossy person-centred language and ask for evidence: staff turnover figures, how many tenants have moved toward greater independence, and a copy of a (redacted) support plan to judge quality. Visit at unstructured times, talk to tenants and families, and check the CQC report — the caring and responsive domains reveal whether choice is real or theoretical.

Where is Sense 12 Oakfield Road located?

Sense 12 Oakfield Road is at 12 Oakfield Road,Selly Park,Birmingham, B29 7EJ, in Birmingham (West Midlands region). The full postcode works in any sat-nav or journey planner.

How do I contact Sense 12 Oakfield Road?

Call 01214725114 during opening hours. For funding-route questions (NHS availability, fees), asking directly by phone gets the current position.

Is Sense 12 Oakfield Road regulated?

Yes — it is registered with the Care Quality Commission (location ID 1-6326277150) under the registered provider Sense. Registration is a legal requirement for delivering this type of care in England and brings ongoing inspection.

When was Sense 12 Oakfield Road last checked by the CQC?

The most recent check recorded on the register took place on 28 March 2024. The full inspection history is on the official CQC record linked from this page.

What are the nearest alternatives to Sense 12 Oakfield Road?

The closest comparable providers are Simply HomeCare LTD (1.0 miles), My Door Care Limited (1.6 miles), Quadrant Court (1.6 miles). Each has a full profile on this site with contact details and registration information.

How is supported living different from a care home?

In supported living you hold your own tenancy and choose your support provider; housing and care are legally separate, and you can change one without losing the other. In a care home, accommodation and care come as one regulated package.

Who pays for supported living?

Support hours are usually funded via a local-authority personal budget after assessment (means-tested contribution may apply); rent is typically covered by Housing Benefit or Universal Credit; living costs come from the person's own income and benefits.

Can someone with very complex needs live in supported living?

Yes — 24-hour and waking-night models support people with significant needs, sometimes NHS-funded. Success depends on honest matching, environment design and staff skill, so scrutinise the provider's experience with similar needs.